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Terminix · 1 day ago

Service Planning Spec

Florida, United States

Full-time

Onsite

Entry Level

1+ years exp

Terminix is a member of the Rentokil family of companies, a global leader in Pest Control and other services. The Service Planning Specialist will utilize route analysis software to create effective daily and weekly route plans, perform data analysis, and maintain customer information, reporting metrics to supervisors and branch managers.

Building MaintenanceCommercialConsumerFacilities Support ServicesHome ServicesProfessional ServicesService Industry

H1B Sponsor Likely

Responsibilities

Creates route plans using work order data and route analysis software

Communicates routes within assigned territory to service personnel

Summarizes and reviews plans daily with the Service Planning Supervisor

Creates summary reports daily and provides to supervisor

Performs other duties as assigned

Qualification

RoutingScheduling softwareData analysisMS Office ApplicationsAnalytical skillsVerbal communicationWritten communicationPublic speakingCustomer service experienceBasic software understandingAttention to detail

Required

Advanced knowledge of Routing and Scheduling software systems

Advanced knowledge of the company's branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand

Verbal and written communication skills, including public speaking

Analytical skills and attention to detail

Advanced skills with MS Office Applications (Word, Excel, Outlook, PowerPoint)

Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations

Ability to manage multiple, repetitive tasks

Basic understanding of texting software or other forms of software needed to accomplish this objective

Ability to effectively interact with co-workers and the public

Basic knowledge of the company's operating systems

Outstanding communication skills with demonstrated ability to influence at all levels with a range of internal and external stakeholders including customers, employees, and suppliers as required

Able to demonstrate strong levels of drive, work ethic and personal accountability with the ability to work under pressure while maintaining sound judgement and a rigorous focus on the details

Acts with the highest standards of integrity at all times and builds enduring and trusting relationships across all key stakeholders

High school diploma or (GED) or equivalent combination of education and/or experience in the service industry

1-2 years of related experience as dispatcher and/or customer service agent

Benefits

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

401(k) retirement plan with company-matching contributions

Vacation days & sick days

Company-paid holidays & floating holidays

Tuition Reimbursement benefits (for FT Colleagues)

Multiple avenues to grow your career

Training and development programs available

Company

Terminix

Glassdoor3.2

Terminix specializes in providing residential and commercial pest control.

Founded in 1927

Memphis, Tennessee, USA

10001+ employees

http://www.terminix.com/

H1B Sponsorship

Terminix has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (5)