Colorado Department of Revenue ยท 2 days ago
Mail and Retrieval Services Unit - Administrative Assistant II
Lakewood, CO
Full-time
Onsite
Entry Level
2+ years expThe Colorado Department of Revenue is dedicated to empowering businesses and individuals through quality customer service. They are seeking a detail-oriented Administrative Assistant to manage document processing and data entry within the Mail & Retrieval Services unit, ensuring compliance and accuracy in handling motor vehicle records.
Government Administration
Responsibilities
Sort and prepare documents for imaging and data entry
Log processes into spreadsheets, databases or electronic documents as necessary
Research records concerns with using advisory data, internet and other information retrieval sources
Correct and update driver records through entering data into records, databases and spreadsheets
Translate and clarify Colorado Motor Vehicle Statutes, department administrative policies and procedures for customers
Scan documents
Maintain compliance with department and section policy to ensure a safe and clean environment
Qualification
Required
Two (2) years of relevant experience in general clerical role and/or cash handling
Experience providing exceptional customer service and interfacing with a variety of people from many levels within the organization and community, greeting customers, referring them to the right people, making appointments
Answering phones, using a phone switchboard or managing multiple lines and taking messages, sending or making memos
Data Entry including: entering information into a program or database (appointments, contact information, customer records)
Familiar with the equipment and software used in offices (E-Mail, Google Suite - Docs, Sheets, Slides)
Operation of sophisticated computer systems, printers, copiers, fax machines and other technologies
Typing letters, reports, briefings, forms, memoranda, etc
Checks and compares data for accuracy and completeness
Preferred
State experience working in a high volume data entry, or mail center workplace
Excellent verbal and written communication skills
Experience working in a complex, high volume general clerical support position
Career progression in a general clerical position
Experience working with sensitive information of a confidential nature
Regular, daily work responsibilities utilizing equipment and software used in offices (E-Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Apps, etc.)
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lorri Dugan
Chief Financial Officer
Meghan Tanis
Chief Operating Officer/Deputy Executive Director
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