Service Pros Installation Group, INC. · 6 days ago
Installation Coordinator
San Antonio, TX
Full-time
Onsite
Entry Level
1+ years expService Pros Installation Group is a family-owned business committed to positively impacting those they serve. The Flooring Installation Coordinator is responsible for ensuring customer satisfaction by partnering with Lowe’s Installed Sales staff and contractors, while also handling various administrative support functions.
ConstructionHome ImprovementHome Renovation
Responsibilities
Reviews work orders for accuracy, verifies information, and resolves any labor and/or product issues
Schedules customers and Contractors for installations and other appointments
Reviews project details for each job with the appropriate Contractor prior to the installation
Receives and solves customer complaints, issues, and performs customer follow-up calls
Ensures inventory levels are maintained and stages materials for crew load outs
Loads and unloads trucks with a forklift/pallet-jack/manually as needed
Qualification
Required
High school diploma or general education degree (GED) and one to two years related experience and/or training; Customer service experience is a plus
Basic tech skills to use multiple computer screens, knowledge of database, spreadsheet, email and word processing software/Microsoft Office
Must be able to remain organized and efficient to support the Contractors and customers
Physical ability to lift 75 lbs. and be able to work within non-climate-controlled environments
Benefits
Dental, Disability, Life, Medical and Vision Insurance
401K Company Match
PTO – Paid Time Off
Holiday Pay
Company
Service Pros Installation Group, INC.
Service Pros Installation Group is a provider of flooring installation services for Lowe’s Home Improvement.
201-500 employees
H1B Sponsorship
Service Pros Installation Group, INC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (22)
2023 (19)
2022 (24)
2021 (26)
2020 (54)
Funding
Current Stage
Growth StageLeadership Team
Robert Humeston
Chief Executive Officer
Company data provided by crunchbase