Apply on Employer Site

Chase · 1 day ago

Relationship Banker - Glendale Brand Blvd - Glendale, CA

620 N Brand Blvd, Glendale, CA, 91203, US

Full-time

Onsite

Entry Level

$22.50/hr - $30.29/hr

1+ years exp

Chase is a leading financial services firm dedicated to helping clients achieve their financial goals. The Relationship Banker will represent the brand by providing exceptional service, managing client relationships, and utilizing technology solutions to meet clients' banking needs.

BankingFinancial Services

Responsibilities

Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment

Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations

Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs

Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want

Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs

Adhere to policies, procedures, and regulatory banking requirements

Qualification

Sales experienceFinancial knowledgeClient relationship managementProblem resolutionRisk complianceSecurities licensesCommunication skillsCustomer serviceAttention to detailTeam collaboration

Required

1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results

Ability to create memorable experiences for our clients – elevate the client experience

Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs

Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience

Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training

High school degree, GED, or foreign equivalent

The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and support provided

Ability to work branch hours including weekends and some evenings