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BayFirst · 1 day ago

Deposit Operations Specialist

St. Petersburg, FL, US

Full-time

Onsite

Mid Level

3+ years exp

BayFirst National Bank is a full-service community bank dedicated to providing high-quality banking services. The Deposit Operations Specialist plays a critical role in ensuring the accuracy and compliance of deposit processing and is responsible for managing daily deposit transactions and handling exceptions to maintain customer account integrity.

Banking

Comp. & Benefits

Responsibilities

Provides exceptional customer service for all deposit services

Identifies, investigates, and resolves exceptions and errors in deposit processing

Performs balance reconciliations to ensure account accuracy and resolve discrepancies. Exception processing items including but not limited to:

Un-posted transactions

Stop Payments

Insufficient funds transactions

Return deposited items

Balancing of suspense accounts

ACH monitoring

Processes Overdraft Privilege tasks including but not limited to:

Processing daily file

Verify and manage customer communications

Process revoked limits

Process charge-offs

Reviews and verifies daily reports including but not limited to:

Dormant/Inactive

Debit Card Fraud

Charge off

ACH returns

GL Recons

FED Statements

1099 INT

ICS

Prepares Monthly Reporting including but not limited to:

Statistics

Interest on trust accounts (IOTA)

Backup Withholding

Provides branch support regarding deposit services including online banking, bill payment and ATM/Debit Card services

Supports Internet Banking services including, but not limited to new customer setup, ACH origination files, wire transfer files, stop payment requests, item correction requests, statement reprint requests, online interface reject items

Corresponds to e-mail inquiries, comments and concerns

Assists customers with all deposit service activities

Performs critical backup tasks for Deposit Services and Operations Manager

Establishes and maintains an effective working relationship with coworkers

Provides exceptional customer service

Maintains composure while handling a variety of duties, deadlines and customer needs

Qualification

Banking regulations knowledgeBalance reconciliationJack Henry SilverLakeDeposit processingCustomer serviceComputer literacyPatienceTactEffective communicationTeam collaboration