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MaintainX · 1 day ago

Integrations Consultant

United States

Full-time

Remote

Mid Level

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. The Integrations Consultant plays a crucial role in the post-sales process, leading integration projects, providing technical expertise, and managing client relationships to ensure successful implementations.

Artificial Intelligence (AI)Asset ManagementB2BInformation TechnologyMobileSaaS

H1B Sponsor Likely

Responsibilities

Lead integration projects from initiation to completion, ensuring project timelines and milestones are met

Collaborate with clients to define and adhere to project scope, objectives, and deliverables

Assess client systems and requirements to design effective integration solutions

Troubleshoot technical issues and provide solutions during the integration process

Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs

Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes

Serve as the primary point of contact for clients during integration projects

Maintain strong client relationships by providing exceptional service and support

Train client personnel on how to use integrated systems effectively

Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs

Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements

Work closely with third-party solution integrators to communicate client requirements and manage integration projects

Qualification

System integrationTechnical consultingAPIsProject managementJavaScriptIntegration toolsData transformationClient relationship managementCommunicationCritical thinkingDetail-oriented

Required

Experience in technical consulting. This may include, but is not limited to, prior roles in solutions architecture, sales engineering, product management, or software development

An ability to understand how to organize and consolidate customers' data in various formats and from various source applications

Excellent project management skills and the ability to lead cross-functional teams

Proficiency in programming languages (JavaScript), APIs, and data transformation

Ability to translate business requirements into technical solutions

Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders

Critical thinking mindset and scrappy enough to think on your feet for customers

Excellent written, verbal and client-facing communication skills

Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier