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Titan Technologies · 1 day ago

Systems Engineer

Eglin Air Force Base, FL

Full-time

Onsite

Senior Level

5+ years exp

Titan Technologies, LLC is seeking an experienced ServiceNow Systems Engineer to support the Special Operations Forces Information Technology Enterprise Contract. The role involves designing, developing, and deploying scalable solutions in ServiceNow while collaborating with cross-functional teams to enhance IT services and maintain system integrity.

Information TechnologyNetwork Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Design, develop, and deploy scalable solutions in ServiceNow aligned with ITIL-based processes

Build and maintain platform modules with experience integrating ITSM, ITOM, HAM/SAM, leveraging Integration Hub, and implementing User Access Management and Access Review workflows

Perform system patching, upgrades, and plugin installations while ensuring reliable interconnectivity between systems and databases

Collaborate with cross-functional teams to gather requirements and translate them into effective ServiceNow solutions

Implement automated workflows, business rules, and scripts

Maintain ServiceNow integrations and ensure platform stability and data integrity

Support platform upgrades and release readiness activities

Ensure alignment with security, compliance, and audit requirements

Produce user documentation and training materials as needed

Stay current with ServiceNow innovations and drive adoption of best practices

Qualification

ServiceNow developmentITIL processesServiceNow scriptingDoD 8570 IAT II CertificationServiceNow integrationsDatabase managementAgile developmentLinux/Red HatSQL (MariaDB)Outstanding communication