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InnovAge · 1 day ago

Compliance Investigations Manager

Denver, CO

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $120K/yr

5+ years exp

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. The Compliance Investigations Manager ensures the organization follows laws and regulations by conducting investigations into potential breaches and recommending corrective actions to mitigate risk.

Health CareHome Health CarePersonal Health

Responsibilities

Conduct Investigations: Probe potential violations of laws, regulations (e.g., healthcare, finance), and company policies

Gather & Analyze Evidence: Collect and interpret data, documents, and physical evidence, in collaboration with other Compliance staff

Interview Stakeholders: Speak with witnesses, complainants, and subjects to uncover facts

Document Findings: Prepare comprehensive reports, summaries, and investigation plans, detailing findings and evidence

Risk Assessment: Identify vulnerabilities and areas prone to non-compliance

Recommend Solutions: Suggest corrective actions and improvements to policies and procedures

Liaise: Work with legal, HR, and other departments, and sometimes external agencies

Conflict of Interest: Develop, implement, and oversee the organization's COI program, acting as an expert to train staff, manage disclosures, research potential conflicts, and ensure compliance with laws/policies

Manage the Investigations & COI software portal

Handling complaints and disclosures via the Convercent portal (e.g., discrimination, fraud, contract breaches, COI). Review for new submission, assign owners, open/close investigations, clear disclosures

Maintaining meticulous records of all investigative and COI activities

Providing training or presentations on compliance matters

Schedule monthly meetings with CCO, Director of Compliance, and Director of Safety to provide updates on all outstanding investigations

Schedule Monthly meetings with CCO, VP Associate General Counsel, Senior Director Employee Relations to provide updates and reviews of all outstanding COIs and disclosures

Prepare and distribute monthly Ethics & Integrity Action Line Updates to ELT

Manage COIs by implementing yearly campaigns, distribution of communications, follow up on outstanding COIs, and escalation of non-compliance