The Depository Trust & Clearing Corporation (DTCC) · 4 days ago
Corporate Actions Client Support Associate Director
Tampa, FL
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expThe Depository Trust & Clearing Corporation (DTCC) is at the forefront of innovation in the financial markets, committed to helping employees grow and succeed. The Corporate Actions Client Support Associate Director oversees day-to-day processing activities and manages client support for Asset Services products, ensuring timely resolutions and strong client relationships.
FinanceFinancial ExchangesFinancial ServicesInformation Technology
Responsibilities
Performs oversight of day-to-day processing activities, including exception resolution, achievement of metrics and benchmarks, adherence to controls, audit follow-up, compliance, and risk management activities
Makes well-informed, effective, and timely decisions, using available data, perceives the impact and implications of decisions. Holds self and others accountable for measurable high-quality, timely results
Understands, applies principles, procedures, requirements, regulations, and policies related to specialized business functions. Supports, drives continuous improvement for process and procedures; ensures procedures are continually followed and updated
Articulates and presents complex or technical information clearly and effectively to customers and/or non-technical colleagues, in both small and large group settings
Oversees performance management by developing, and coaching team. Strong talent evaluator with a focus on development of others to perform by providing ongoing feedback and by providing opportunities to learn through formal and informal methods
Uses subject matter expertise to review and enhance the control environment, and identify and implement process improvements
Builds and maintains strong relationships with internal and external customers to facilitate issue resolution, process improvements, and risk reduction. Takes a lead role on department projects and initiatives
Implements short and medium term strategy and ensures execution of divisional goals at a department level
Oversees development of training plans and delivery to meet staff development targets
Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior
Qualification
Required
Minimum of 8 years of related experience
Bachelor's degree preferred or equivalent experience
Benefits
Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Company
The Depository Trust & Clearing Corporation (DTCC)
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry.
5001-10000 employees
H1B Sponsorship
The Depository Trust & Clearing Corporation (DTCC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (119)
2024 (59)
2023 (74)
2022 (84)
2021 (36)
2020 (77)
Funding
Current Stage
Late StageLeadership Team
Frank La Salla
President, CEO and Director of DTCC
E
Edward Cortes
Executive Director
Recent News
2026-01-09
Company data provided by crunchbase