IBM · 1 day ago
Product Designer - HashiCorp Security Products
San Jose, CA
Full-time
Hybrid
Mid, Senior LevelIBM is focused on developing HashiCorp’s multi-cloud security platform, Vault, which is utilized by major finance, healthcare, and technology companies. The role involves collaborating with a distributed team to deliver high-quality designs that enhance security practices for clients, focusing on user-centered design and iterative processes.
Business DevelopmentBusiness Information SystemsCRMData ManagementSoftware
Responsibilities
Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release
Own the end-to-end design process, develop a domain understanding of our products and the JTBDs for our users
Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics
Partner with engineers on feasibility, responsiveness, and details of components
Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs
Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community Leverage IBM and Hashicorp’s Design Systems and help elevate our design quality
Qualification
Required
You have experience designing for complex technical experiences, especially for enterprise IT and security products
You enjoy working collaboratively with a distributed remote team
You value feedback, and seeking ways to learn and grow as a designer
You are a problem solver, you take ownership of your work, and you focus on delivering impact
You are comfortable working across a distributed, global team
You have familiarity or are willing to learn the key workflows involved in HashiCorp products (Terraform, Packer, Vagrant, Waypoint, Nomad, Vault, Boundary, Consul)
Preferred
Master's Degree
Identity & Access Management (IAM): Deep understanding of identity-based security, including authentication protocols (OIDC, SAML, LDAP) and authorization patterns (RBAC, ABAC)
Secrets Management: Familiarity with the lifecycle of secrets, including rotation, dynamic secrets, and encryption-as-a-service
Security Personas: Experience designing for 'SecOps' and 'Platform Engineer' personas, with an ability to balance friction-less developer experience with rigorous security compliance
Systems Thinking: Ability to design scalable frameworks and patterns that work across a multi-product ecosystem, ensuring Vault integrates seamlessly with Boundary and Consul
Product Strategy: Proven track record of influencing product roadmaps by translating complex technical constraints into strategic user experience opportunities
Anticipatory Design: Experience in mapping high-complexity user journeys to identify 'edge cases' before they reach engineering, particularly in high-stakes security environments
Data-Informed Iteration: Skill in using both qualitative research and quantitative telemetry to justify design decisions and measure the success of released features
Technical Literacy: Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture
Visual & Interaction Excellence: A high bar for visual craft and precision, utilizing and contributing back to enterprise-grade design systems (like HashiCorp's Helios)
Cross-functional Facilitation: Experience leading design workshops (e.g., journey mapping, service blueprints) that align stakeholders across Engineering, Product, and Sales
Company
IBM
IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
Founded in 1911
10001+ employees
H1B Sponsorship
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reference. (Data Powered by US Department of Labor)
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2025 (3032)
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Funding
Current Stage
Public CompanyTotal Funding
unknown2011-01-14IPO
Leadership Team
Alain Bénichou
Chief Executive Officer, IBM Greater China Group
Alex Yang
CTO and Chief Architect
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