AD Solutions · 1 day ago
Copier Repair Technician
Orlando, FL
Full-time
Onsite
Mid Level
3+ years expAD Solutions is an award-winning leader in Workplace Technology, specializing in document workflow solutions and managed network services. The Copier Repair Technician will focus on providing excellent customer service through troubleshooting, repairing, and maintaining networked office equipment in a designated territory.
Business DevelopmentPrintingSoftware
Responsibilities
Will utilize proper troubleshooting procedures
Repair and perform preventative maintenance on a full line of b/w and color digital copiers
Utilize systems in place for service call tickets and part usage transfer of inventory
Adhere to all procedures including specific part replacement and maintenance intervals
Utilize E-Automate on company phone to receive and close repair tickets
Complete paperwork in a timely basis
Establish and maintain a professional relationship with each assigned customer
Properly maintain a car stock of inventory and repair tools/equipment
Utilize websites, tech manuals, e-learning and technical publications to keep current on new and old equipment enhancements
Provide customers with clear, concise information regarding the status of their equipment
Qualification
Required
3-5 years experience in a mechanical or technical repair position
Valid State driver's license and good driving record
Candidate must be a motivated self-starter
The ability to work as an individual as well as on a team
Preferred
Degree from technical or vocational school a plus
Experience repairing networked office equipment a plus
Networking and internet familiarity a plus
Company
AD Solutions
AD Solutions is a professionally managed, privately held company with a tremendous history of exceptional customer service.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Moody Hamdan
Chief Executive Officer
Recent News
Multi Channel News - Tech
2024-05-12
2024-02-03
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