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HHM Health · 1 day ago

Front Office Assistant - Internal Medicine (Residency Program)

Dallas, TX

Full-time

Onsite

Entry Level

$17/hr - $20/hr

1+ years exp

HHM Health is a growing organization dedicated to making a positive impact in the community. They are seeking engaging Front Office Assistants to create a welcoming environment and ensure an exemplary patient experience. Responsibilities include maintaining a clean waiting area, scheduling patients, resolving concerns, and verifying insurance coverage.

DentalHealth CareMedical

Responsibilities

Ensure patient waiting area is clean, organized, and welcoming to all

Treat all patients and guests with courtesy and respect by phone and in person

Ensure our patients are scheduled for care and tended to in a timely manner

Partner with medical staff and care teams to resolve patient concerns

Collaborate with our enrollment and care teams to ensure a new patient experience

Verify insurance coverage and financial assistance available for patients

Ensures patients are up to date with accounts

Qualification

MS Office SuiteECWSimilar EMRPatient engagementBilingual (English/Spanish)Professional demeanorCommunication skillsSelf-starterWork independentlyConfidentiality preservation

Required

High school diploma or equivalent

Ability to float to various clinics in DFW area

At least one (1) year of related experience, prior experience in a community based clinic is preferred

Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel)

Experience with eCW or similar electronic medical record system

Strong patient engagement

Comfort level interacting with all individuals

Passion for providing service excellent

Preferred

Bilingual (English/Spanish) a plus

Benefits

Free employee coverage for vision, dental, and life insurance

Competitive medical premiums

Health Savings Account

403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.

Generous paid time off plan for full-time employees (includes Sick and Volunteer Days)

Paid Holidays

Accidental Death & Dismemberments (ADD) plan

Short-term & Long-term Disability

Employee Assistance Programs (EAP)

HHM CARES Fund (employee emergency relief fund)