Ocean Casino Resort · 1 day ago
Casino Host - Player Development - Full Time
Atlantic City, NJ
Full-time
Onsite
Entry Level
$45K/yr - $45K/yr
1+ years expOcean Casino Resort is seeking a Casino Host to provide outstanding guest services to their patrons. The role involves promoting the casino's Loyalty Card program, meeting and greeting guests, and supporting player development while ensuring a high level of customer service.
Gambling & Casinos
Responsibilities
Promote Ocean Casino Resort's Loyalty Card by making contact with perspective members, explaining the benefits and answering questions about membership through use of invitations, telemarketing techniques, email and direct player contact
Actively pursues new Loyalty Card prospects and promote the benefits of the Loyalty Card program
This is a highly visible position both on and off Casino property, which requires professional behavior and appearance at all times
Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well during special events
Works with and supports player development by meeting customers and attending to customer needs
Provides outstanding guest service and assists casino management with conflict resolution
Supports all marking efforts including Loyalty Card Center and Special Events as needed
Qualification
Required
Must have a minimum of one (1) year Casino Guest Service experience, including but not limited to Player Development, Slots, or Table Games
Excellent interpersonal, verbal communication and sales skills required
Ability to effectively communicate in English
Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
Must be able to lift/push/pull up to 25 pounds
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
Preferred
College Degree preferred with an emphasis on Marketing, Business Administration or equivalent field preferred
One (1) year of hosting experience with adequate customer following preferred
Benefits
Free meal on shift
Training & Development
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k,)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Free Parking
Company
Ocean Casino Resort
Experience the ocean as it was meant to be! As the tallest building in Atlantic City, the landmark Ocean Casino Resort offers unparalleled ocean views in its 1,399 rooms and captures the essence of what draws people to this popular waterfront destination situated on the city's famous Boardwalk.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Forelli
Chief Information Officer
Kelly Burke
Chief Marketing Officer
Company data provided by crunchbase