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FirstService Residential · 2 days ago

Client AR Manager

Eatontown, NJ

Full-time

Onsite

Mid Level

$80K/yr - $90K/yr

FirstService Residential is a company focused on managing accounts receivable processes. The Client AR Manager will oversee the daily management of the A/R staff and handle revenue-related activities such as posting charges and processing closings.

Property ManagementReal Estate

Responsibilities

Post charges, credits, returned payments and payment transfers as appropriate on owners accounts

Handle the posting of deposits to accounting systems

Review, research and respond to emails

Process closings (sales, resales, foreclosures, bankruptcy etc.)

Update and maintain owner information in the appropriate systems

Process name changes

Add and/or edit owner addresses in the appropriate systems

Prepare deposits

Order deposit slips

Assist in preparation of back packages for courier

Order closing or replacement coupons

Track closings received and advise manager of any incomplete closing paperwork received

Request/obtain proper backup for processing

Handle incoming mail

Review legal queue and post legal charges to owner accounts when applicable

Enter proper flags on accounts (Legal, Late Waivers, etc)

Post Lockbox payments

Maintain Lockbox Stop File and disperse/handle stopped payments

Post lockbox "Exceptions" on the website

Post pre-paids in the accounting system

Research and reconcile accounts

Answer, research and return incoming phone calls

Qualification

Accounts Receivable ManagementAdvanced Microsoft OfficeBasic Accounting KnowledgeProject ManagementCommunication SkillsInterpersonal SkillsOrganizational Skills

Required

Excellent organizational skills and project management

Exceptional communication and interpersonal skills

Advanced written communication skills

Advanced Microsoft Office skills

Knowledge of basic accounting/budgeting procedures

Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others

Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats and in a timely manner

Ability to conceptualize, plan and organize multiple programs and assignments effectively

Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness

Skill in developing and maintaining good working relationships

Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25lbs or more following appropriate safety procedures

Must be able to drive - Some local travel by personal vehicle is required

Must be able to sit and stand for extended periods of time

Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

Must have finger dexterity for typing/using a keyboard

Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property

Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates

Capable of working extended hours, to include evenings, weekends and holidays as necessary

This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting

Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills

Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays

Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances

For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns

Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties