Collector , Entry Level jobs in United States
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Ultimate Staffing ยท 1 day ago

Collector , Entry Level

positionSan Antonio, TX
timeFull-time
remoteOnsite
seniorityEntry Level
money$17.50/hr - $17.50/hr
date1+ years exp

Ultimate Staffing is seeking a Collector to join their client's team in San Antonio, TX. The role involves managing a portfolio of accounts to recover past-due balances through effective communication and negotiation skills.

EmploymentHuman ResourcesManufacturingStaffing Agency
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Comp. & Benefits
Hiring Manager
Anita Mendoza, CSP
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Responsibilities

Manage and prioritize a set of accounts, planning outreach strategies to optimize recovery efforts
Reach out to individuals via phone and other communication channels to review account details, understand circumstances, and work toward mutually beneficial payment arrangements
Develop solutions such as payment plans or settlements that comply with company guidelines and legal standards while helping customers meet their obligations
Document all interactions and actions in the company's system to maintain up-to-date account information and ensure transparency
Adhere to all applicable laws and regulations, including FDCPA and HIPAA, ensuring ethical and lawful collection practices

Qualification

Call center experienceCollections backgroundMulti-line phone systemsCRM platformsMicrosoft OfficeBilingual abilitiesNegotiation skillsProblem-solving skills

Required

At least 1 year in a call center environment
Comfortable using Microsoft Office (Word, Excel, Outlook)
Ability to work across multiple software applications simultaneously
Clear and professional communication skills, both written and verbal
Strong negotiation and problem-solving capabilities
Ability to remain composed under pressure and handle sensitive conversations tactfully
Exceptional attention to detail and accuracy
Adhere to all applicable laws and regulations, including FDCPA and HIPAA, ensuring ethical and lawful collection practices

Preferred

Background in collections, credit, or similar roles preferred
Familiarity with multi-line phone systems (e.g., LiveVox, Noble, Avaya, Genesys) and CRM platforms (e.g., Salesforce, Oracle, SAP) is a plus
Bilingual or multilingual abilities are highly valued

Company

Ultimate Staffing

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Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
dateFounded in 1994
location
Orange, California, USA
people-size501-1000 employees
web-link
http://www.ultimatestaffing.com/

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Marez
Partnership Director
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Company data provided by crunchbase