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Fidelis Care - New York · 1 day ago

Health Benefit Rep - Bilingual Russian

Yonkers, NY

Full-time

Onsite

Entry, Mid Level

$23.23/hr - $39.61/hr

2+ years exp

Fidelis Care is transforming the health of communities and is seeking a Health Benefit Representative who will identify membership growth opportunities and enroll individuals in appropriate products. The role involves educating individuals on health services, conducting needs-based analyses, and building relationships within the community to promote Fidelis Care products.

AssociationCommunitiesHealth CareInsurance

Responsibilities

Sell Fidelis Care products and services by first identifying membership growth opportunities in an assigned territory

Meet or exceed production goals by enrolling individuals in the appropriate Fidelis Care product

Explain, communicate, recommend and enroll individuals into the best product for their unique needs

Interact directly with individuals, conducting a needs based analysis to better understand and recommend the best product

Educate individuals on healthy lifestyles, preventive care services and assist them through each step of the application and enrollment process

Represent Fidelis Care at various community events, marketing sites, and in an individual’s home

Generate referrals from the individuals they have assisted for other individuals that may benefit from one of Fidelis Care’s products

Build and establish relationships within the community to find new opportunities and sites in their assigned territory

Deliver presentations to educate and promote Fidelis Care products to individuals, groups, providers, community based organizations and local businesses leaders

Use the Sales Force CRM as an activity tracking and lead/referral tracking tool, to manage appointments and follow up, manage their calendar and report on activity to their management

Qualification

Sales experienceCustomer ServiceBilingual English/RussianCommunity OutreachHealth Navigator experienceEnrollment Counselor experienceBasic computer skillsSales Force CRM

Required

Bilingual English/Russian, Arabic or any other language

High School diploma or GED, required

Driver's License Required

In-depth knowledge of all Fidelis Care products, including 'metal' products offered through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA and HARP

Ability to answer product feature and benefit questions; compare and contrast Fidelis Care products and provider network of competing plans in assigned territory

Ability to conduct a needs based analysis to better understand and recommend the best product for individuals' unique needs

Ability to educate individuals on healthy lifestyles, preventive care services and assist them through each step of the application and enrollment process

Ability to build and establish relationships within the community to find new opportunities and sites in their assigned territory

Ability to deliver presentations to educate and promote Fidelis Care products

Fluent and can articulate the QCMI program

Knowledgeable of the provider networks in their territory

Working knowledge of Fidelis Care's care management approach

Basic computer skills