Retirement Benefit Counselor jobs in United States
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MPERS · 1 week ago

Retirement Benefit Counselor

MPERS is a public retirement system dedicated to providing secure pension benefits for employees of MoDOT and the Highway Patrol. As a Retirement Benefit Counselor, you will guide members in navigating their retirement options, provide personalized counseling, and lead educational seminars across Missouri.

Financial ServicesTranslation ServiceTransportation

Responsibilities

Provide comprehensive counseling on pension benefits and retirement options
Interpret statutory and contractual provisions to determine eligibility and benefit amounts
Verify documentation, calculate benefits, and audit final calculations for accuracy
Represent MPERS at seminars, orientations, and statewide events
Develop and update educational materials (workbooks, presentations, webinars, online courses)
Coordinate annual seminar and webinar schedules

Qualification

Pension benefits counselingInterpret complex regulationsMicrosoft Office proficiencyCustomer service skillsEthicsLearn technologyCommunicationInterpersonal skillsIntegrity

Required

Strong ability to interpret and apply complex rules and regulations
Excellent communication skills—both one-on-one and in group presentations
Proficiency in Microsoft Office (especially PowerPoint)
Ability to learn new technology and manage multiple priorities
Exceptional customer service and interpersonal skills
Integrity, ethics, and confidentiality
Valid driver's license and ability to lift up to 20 lbs. for presentation equipment

Preferred

Bachelor's degree from an accredited institution
3+ years of experience in benefits administration, customer relations, insurance, or related fields *(Equivalent experience may substitute for formal education on a year-for-year basis)*

Benefits

Outstanding Benefits Package – Including health, dental, vision, and life insurance.
Generous Retirement Plan – You’ll help others plan for retirement while securing your own.
Paid Time Off & Holidays – Enjoy a healthy work-life balance with vacation and personal time and 13 paid holidays.
Professional Development – Access to training, seminars, and growth opportunities.

Company

MPERS

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At MPERS, our mission is simple: Provide sustainable benefits for the lifetime of our members.

Funding

Current Stage
Early Stage
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