Caritas of Austin · 4 weeks ago
Program Support Specialist - Part Time
Austin, TX
Full-time, Part-time
Onsite
Entry Level
$21.87/hr - $23.80/hr
1+ years expCaritas of Austin is focused on supporting individuals with severe mental health disorders and chronic homelessness. The Program Support Specialist coordinates with a multidisciplinary team to ensure effective administrative operations and community-based housing support for clients.
CharityHome ServicesNon Profit
Responsibilities
Administer finance process and procurement procedures for program expenditures, including leasing/rental assistance (e.g., “rent roll,” utility payments, etc.)
Produce and/or monitor all documentation is in compliance with internal policies and funder requirements
Liaise with program staff and finance department to ensure appropriate documentation and deadlines are met
Liaise with external vendors and stakeholders (e.g., property managers)
Create, monitor, and manage tracking systems and/or spreadsheets (e.g., occupancy charges, rent roll, bus passes, leases)
Assist with training for new staff and ongoing training for administrative processes
Assist program management with monitoring programmatic and financial documents for HUD and other funders’ compliance
Pulling reports in HMIS/Apricot for tracking purposes and program evaluation
Assist with purchase orders and reconciliation
Take the lead on special administrative projects, as assigned
Engage in appropriate teamwork functions to provide a professional working environment and effective service delivery
Assist in data collection, analysis, and reporting
Work collaboratively with staff to create new and/or improve programmatic documents, templates, and forms
Assist management in revision of policy and procedures, as needed
Coordinate the creation and review of Standard Operating Procedure documents
Build and maintain working relationships with community agencies and other stakeholders
Assist in performance management processes, process improvements, and systems-change
Be present and active in internal and external activities, meetings, and events
Work with supervisor to create and implement a professional development plan
Participate and engage in supervision meetings
This position does not provide direct services to clients, however, may communicate with clients at times (e.g., special projects to collect documentation, client feedback surveys)
Complies with all applicable training requirements
Complies with all company safety, personnel and operational policies and procedures
Complies with work schedule to ensure effective operations of Agency programs
Contributes positively as a member of a productive and cooperative team
Performs other duties as necessary to fulfill the Caritas of Austin Mission
Qualification
Required
High School Diploma/GED
Minimum of 1 year of related professional experience required
Valid Texas driver's license and reliable transportation
Organizational skills and abilities to make contacts and establish relationships to obtain information necessary for the program to function
Adherence to the highest ethical standards, personally and professionally
Ability to work on-site and remotely with high productivity in both settings
Ability to set appropriate limits, work under deadlines, and multi-task
Ability to organize, prioritize, self-motivate, and deliver results
Excellent communication and listening skills
Willingness to receive feedback and suggestions from superiors and others, and to learn new skills to improve job performance
Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illness
Basic knowledge of the resources in the community available for the homeless population
Ability to form partnerships in the community and seek out community resources
Strong oral and written communications
Strong organizational, time management, and data management skills
Proven ability to work effectively both individually and as part of a team
Ability to provide positive customer service to difficult populations
Mission-driven attitude supplemented with integrity and passion
Preferred
Bachelors or other education related to non-profit management, program administration, social work, or other human services field
Experience in non-profit or social service organization
Experience with Microsoft Office Suite – proficiency in Excel required
Benefits
Employer paid health, dental, vision, life, short term disability, and long-term disability insurance for employees.
14 Paid Holidays per year.
20 days of accrued PTO in year one with increases up to 31 days per year.
Retirement plan with employer match.
Discounted Rates on Gold’s Gym and Legal Shield memberships.
Mileage Reimbursement.
Monthly Phone Stipend.
Monthly Paid Parking for employees who office from Downtown Location.
Company
Caritas of Austin
Caritas Of Austin is an organization that seeks to prevent and end homelessness.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Blue Cross and Blue Shield of Texas
2024-07-25Grant
Leadership Team
Jo Kathryn Quinn
President, CEO
Lauren Portley, CFRE
Chief Development Officer
Company data provided by crunchbase