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Carolinas Telco Federal Credit Union · 1 day ago

TITLE COLLATERAL SPECIALIST

Charlotte, NC, US

Full-time

Onsite

Entry Level

1+ years exp

Carolinas Telco Federal Credit Union is seeking a Collateral Specialist to manage the recording, tracking, and releasing of collateral related to consumer loans. The role involves ensuring timely processing of title paperwork and maintaining accurate collateral records while providing excellent service to members.

FinanceFinancial Services

Responsibilities

Adheres to the Credit Union's core values in carrying out Carolinas Telco’s mission and vision

Monitors electronic and non-electronic filing states through respective systems in a timely manner, to ensure collateral records are accurately recorded and correspond to loans held by Carolinas Telco FCU

Works collaboratively with electronic & non-electronic filing states, Department of Transportation, city/county offices and Secretary of State either by respective website, email, phone, USPS and or in person office visit to complete collateral documentation/recordings

Receive, review and verity title documents for accuracy and completeness

Ensure collateral liens are perfected in accordance with company policies and state/federal regulations

Track, monitor and maintain physical titles as applicable

Track, monitor and maintain collateral fee GL; recording/tracking fee(s) assessed per loan and facilitates payments as necessary for collateral recording

Reviews paid off loan report daily; process lien releases in a timely manner upon closure/satisfaction of loan; ensure titles are properly mailed, transferred or electronically released to the appropriate party

Researches and assists in resolving discrepancies, missing documents, title issues/questions before or after loan funding

Track, monitor and maintain collateral insurance coverage; update Core loan record with relevant insurance, address and titled name information; update all applicable trackers and databases to reflect document status

Identify opportunities to improve workflow efficiency and accuracy in title or collateral processes

Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC)

Resolves all members' requests and questions promptly and courteously

Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities

Performs other duties as assigned