Humana · 2 months ago
Special Needs Plan- Support Social Services
United States
Full-time
Remote
Mid Level
$59K/yr - $81K/yr
3+ years expHumana Inc. is committed to putting health first, and they are seeking a Care Manager, Telephonic Behavioral Health 2 to assess and evaluate members' needs in a telephonic environment. This role involves guiding members and families towards appropriate resources for their health and wellbeing, while working as part of an interdisciplinary care team.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Assess and evaluate members' needs and requirements to achieve and/or maintain optimal wellness state
Guide members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members
Make outbound call attempts to members with social determinants of health (SDOH) needs to assess and assist with coordinating care with available plan benefits and/or appropriate community resources
Receive inbound calls from members needing additional assistance
Assess the member to determine if a referral to any other discipline is needed depending on member’s individualized needs
Create and update member care plans as required
Document in the member’s record to ensure CMS compliance, and accurately reflect work with members, providers, and other members of the interdisciplinary care team
Qualification
Required
Master's degree in social work from an accredited university
Current, unincumbered, social work license; LMSW, LCSW, LICSW
Must have passed ASWB Exam (Master, Advance Generalist, or Clinical level)
Minimum 3 years of experience working as a social worker in a medical healthcare setting
Proficient in Microsoft applications including Word, Outlook, Excel
Capacity to manage multiple or competing priorities including use of multiple computer applications simultaneously
Must be willing to obtain/maintain social work licensure in multiple states, based on business need
Preferred
Experience working with geriatric, vulnerable, and/or low-income populations
Licensure in LA, MD, MI, MS, NV, NM, OK, VA
Bilingual English/Spanish
Bilingual English/Creole
Experience working with Medicare and Medicaid
Benefits
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Medical, dental and vision benefits
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-07
2026-01-06
2026-01-04
Company data provided by crunchbase