Apply on Employer Site

HarbisonWalker International · 1 week ago

Manager, Global Sourcing Center

Tualatin, OR

Full-time

Onsite

Mid, Senior Level

6+ years exp

HarbisonWalker International is the largest supplier of refractory products and services in the United States. The Manager, Global Sourcing Center is responsible for managing distribution operations, ensuring safety, profitability, and effective customer and vendor relationships while overseeing inventory management and logistics requirements.

Consumer GoodsManufacturing

Responsibilities

Managing the customer relationship:

Facilitation of the Technical Process of item creation including the building and maintenance of items

Interacting with customers via email, phone, etc. to provide a prompt response to inquiries

Processing customer quote requests

Managing and processing incoming customer orders and requests

Following up on commitments to customers and internal constituents

Maintaining customer records

Providing customer support with our customer facing tools and resources

Single point of contact for all ‘Tier II’ customers to handle requests, gather market intelligence, and competitor information

Managing inventory management responsibilities including:

Site level Days in Inventory, aged and Obsolete inventory levels

Performing weekly updates to FlowVision to update cycle time to replenish (CT2R), reorder point (ROP), and minimum order quality (MOQ)

Consolidating inbound loads to maximize shipment loading

Performing annual physical inventory count to assure inventory accuracy

Managing inbound and outbound logistics requirements including:

Processing inbound and outbound orders through Oracle Transportation Management (OTM) and Carrier Point

Preparation of all required documentation required for shipments

Receiving/inspecting of inbound inventory, logging inventory into OTM

Held responsible for the EBIT performance of their site and all aspects that effect that amount:

Revenue

Margin

Capacity Cost

Regular meetings with Commercial team to align on targets and plan to achieve goals

Managing and maintaining relationships with 3rd party vendors including, less then truckload (LTL) carriers, utilities, operating supplies, equipment maintenance, etc

Developing and training on policies and procedures to ensure efficient, effective, and safe sourcing center operations; maintaining and reviewing safety procedures for any on site equipment (i.e.: forklift)

Qualification

Distribution center managementInventory controlOracle ERPMicrosoft Office SuiteFinancial reports knowledgeWarehouse operationsCustomer service skillsMultitaskingStress managementInterpersonal skillsCommunication skillsProblem-solving skillsOrganizational skillsTime management

Required

Requires B.S. degree in Business, Logistics, or related field, or equivalent practical experience

Computer operation skills including proficiency in Microsoft Office Suite and Oracle ERP

Knowledge of refractory products

Knowledge of financial reports (i.e.: P&L statements, budgets, etc.)

Knowledge of warehouse operations including inventory control, safety, and operation of a forklift

Exceptional customer service, interpersonal, communication and problem-solving skills and the ability to work effectively in a team environment

Organizational skills with accurate and precise attention to detail

Efficient management of time and the ability to meet deadlines

Ability to multitask, prioritize and work independently

Ability to handle stressful situations in a professional manner

The Mgr, Global Sourcing Center requires six plus (6+) years of distribution center management experience including inventory control, budgeting, shipping, purchasing, and managing safety programs