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SeaWorld Parks & Entertainment · 5 days ago

Sr. Human Resources Coordinator

SeaWorld Orlando

Full-time

Onsite

Senior Level

SeaWorld Parks & Entertainment is passionate about caring for animals and creating lasting memories for guests. They are seeking a Sr. Human Resources Coordinator to manage the recruitment, interviewing, and onboarding of park Ambassadors while assisting the HR department in various functions.

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Responsibilities

Review applications for frontline and professional positions, and ensure the applicant meets all hiring requirements

Conduct applicant placement interviews (in-person, phone call, and virtual)

Maintain open and consistent communication via text, phone, and email with applicants

Complete paperwork processing appointments, take ID pictures, and print name tags

Track candidate activity and disposition candidates in the applicant tracking system

Assist in identifying recruitment opportunities and hiring strategies

Assist the HR department in various functions including but not limited to administrative duties and internal recruitment activities

Assist the Training & Development team in the implementation of ambassador events

Assist with wardrobe distribution for ambassadors as needed

Greet, assist, and resolve all matters regarding guests, ambassadors, candidates etc. that enter the building

Assist in other areas of the Human Resources department as needed

Qualification

RecruitmentInterviewingOnboardingMicrosoft OfficeCustomer serviceCommunication skillsTime managementInterpersonal skillsActive listeningFlexibility

Required

At least 18 years of age

At least a high school diploma or GED equivalent

Proficiency with Microsoft Office with a high aptitude for computer software programs

A passion for customer service

Excellent multi-tasking and time management skills

Strong communication and interpersonal skills

Active listener with the ability to anticipate guests' needs

Flexibility to perform varied duties

Must be able to lift, push, pull and/or carry up to 50 lbs

Position engages in extensive walking and standing throughout entire work shift

Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)

Perform cleaning duties; including use of cleaning chemicals

Must be willing to comply with all SEA grooming guidelines and employment standards

Must be able to work indoors and outdoors, in varying weather, to include extreme heat (both in and out of costume)

Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement

Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations

Ability to successfully complete all legal, company and department training requirements within established timelines

Benefits

FREE park admission

Discounts on park admission tickets and passes for family and friends

Park discounts on food, merchandise, etc.

Scholarship opportunities

Exclusive employee events and giveaways

Company

SeaWorld Parks & Entertainment

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SeaWorld Parks & Entertainment™ is a leading theme park and entertainment company providing experiences that matter and inspiring guests to protect animals and the wild wonders of our world.

Founded in 1959