Fleet Response ยท 2 days ago
Claims Representative
Hudson, OH, US
Full-time
Hybrid
New Grad, Entry Level
$19.50/hr - $21/hrFleet Response is a fast-growing and customer-focused company specializing in providing services to corporations who self-insure physical damages to their fleets. They are currently seeking a Claims Representative responsible for the day-to-day operations of accident claims, ensuring accurate and timely resolution by working closely with clients, drivers, and repair facilities.
Management Consulting
Responsibilities
Reviews and sends loss notices to client and carrier
Sends assignment request to Body Shop
Enters documentation including photos and estimates into Fleet Suite system and assigns adjuster to review
Set up and extend rentals according to parameters set by client
Make follow up calls to drivers/clients or shops checking claim status
Obtain documentation on repair delays and send to Collision Repair Liaison for review
Initiates claim set up with responsible parties
Complies with departmental policies on recovery process and follows client directives in accordance with state laws
Meets or exceeds both individual and team recovery performance metrics
Qualification
Required
Responsible for the day to day operations of accident claim for beginning to end
Working closely with clients, drivers, and repair facilities to ensure accurate and timely resolution of claims
Reviews and sends loss notices to client and carrier
Sends assignment request to Body Shop
Enters documentation including photos and estimates into Fleet Suite system and assigns adjuster to review
Set up and extend rentals according to parameters set by client
Make follow up calls to drivers/clients or shops checking claim status
Obtain documentation on repair delays and send to Collision Repair Liaison for review
Initiates claim set up with responsible parties
Complies with departmental policies on recovery process and follows client directives in accordance with state laws
Meets or exceeds both individual and team recovery performance metrics
Intermittent travel to HUDSON, OH for training during initial new hire period with the possibility of mandatory on-site meetings and follow-up training
Preferred
Prior Claims Experience
Strong interpersonal skills to ensure excellent internal and external customer service
Strong investigative and organizational skills
Excellent written and verbal skills
Strong ability to multi-task and manage time effectively
Highly motivated, strong initiative, self-starter with team focus
Demonstrates dependability, punctuality, and excellent attendance
Benefits
PTO
401(k) Employer Contribution
Medical
Dental
Vision
Life
Disability
Several voluntary benefit options
Company
Fleet Response
Fleet Response is a management consulting company situated in Cleveland, Ohio.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Mawaka
Chief Executive Officer
Recent News
EIN Presswire
2025-07-04
2025-04-15
Company data provided by crunchbase