Microsoft Dynamics 365 CRM Analyst jobs in United States
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McLane Global · 1 day ago

Microsoft Dynamics 365 CRM Analyst

positionHouston, Texas, United States
timeFull-time
remoteOnsite
seniorityMid Level

McLane Global is one of the world’s largest food-grade logistics companies, focusing on efficiency and customer-centric operations. The Microsoft Dynamics 365 CRM Analyst is responsible for analyzing business needs, configuring the D365 CRM platform, and ensuring it supports various business processes effectively.

Food and BeverageFood DeliveryLogisticsManufacturingSales
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Growth Opportunities

Responsibilities

Gather, analyze, and document business requirements related to CRM processes
Configure and customize Microsoft Dynamics 365 CRM (entities, fields, forms, views, workflows, business rules)
Support CRM modules such as Sales, Customer Service, and Marketing
Translate business needs into functional specifications for developers
Manage CRM data quality, reports, and dashboards
Monitor system performance and troubleshoot issues
Coordinate testing (UAT) and deployment of CRM enhancements
Train users and provide ongoing support and documentation
Collaborate with IT, developers, and third-party vendors
Ensure CRM solutions follow security, compliance, and best practices

Qualification

Microsoft Dynamics 365 CRMCRM configurationData quality managementUser trainingBusiness analysis

Required

Analyze business needs related to CRM processes
Configure and customize Microsoft Dynamics 365 CRM (entities, fields, forms, views, workflows, business rules)
Support CRM modules such as Sales, Customer Service, and Marketing
Translate business needs into functional specifications for developers
Manage CRM data quality, reports, and dashboards
Monitor system performance and troubleshoot issues
Coordinate testing (UAT) and deployment of CRM enhancements
Train users and provide ongoing support and documentation
Collaborate with IT, developers, and third-party vendors
Ensure CRM solutions follow security, compliance, and best practices

Company

McLane Global

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McLane Global works in international sales, export, food manufacturing, service, hunger solutions, logistics, and health solutions.
dateFounded in 1958
location
Houston, Texas, USA
people-size51-200 employees
web-link
https://www.mclaneglobal.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase