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Emergent Holdings · 1 day ago

Underwriting Spt Specialist II

Westerville, OH

Full-time

Onsite

Entry, Mid Level

$39K/yr - $66K/yr

2+ years exp

Emergent Holdings is a company that focuses on providing insurance solutions, and they are seeking an Underwriting Support Specialist II. This role involves entering and issuing policies, responding to inquiries, and mentoring less-experienced teammates while ensuring compliance with company guidelines.

Health CareInformation ServicesInformation TechnologyInsuranceMedical

Comp. & Benefits

Hiring Manager

Cornelius Howard III

Responsibilities

Ensures that new business, renewal, endorsement and cancellation transactions are entered, rated, issued and filed per statutory rate, rule and form in a timely manner per underwriter issuance instructions

Reviews applications and supplemental underwriting information for discrepancies and material changes from Diamond system submissions and policy and appropriately reconciles differences with underwriting

Handles customer billing inquiries via email and ACD line and assists with timely reconciliation of billing discrepancies

Initiates timely renewal process with agencies, requesting and preparing updated payroll, employee counts, loss experience, claim notes and gathering information on large losses for underwriting

Assists in preparing meeting materials for monthly renewal meetings

Responds to communication from underwriters, agents, clients and rating bureaus. Evaluate and take appropriate action within designated timeframes

Monitors UHCRITS email inbox to assure prompt processing of incoming Crits. Update Crit log to track Crits received from WCRB and other independent rating bureaus

Runs and sends Cognos reports to agencies as appropriate, such as loss runs, employer savings reports and client experience summary

Processes all incoming mail as appropriate, including certified mailings

Qualification

Workers compensation knowledgeInsurance practices knowledgePolicy/rating systems experienceData entry skillsCommunication skillsTeam-oriented work experienceProblem solving skillsAttention to detailOrganizational skills

Required

High school diploma or G.E.D required

Two (2) years of workers compensation knowledge and experience working in the workers' compensation line of business required

Knowledge of insurance practices/procedures

Familiarity with rate, rules and forms in all workers' compensation jurisdictions

Excellent verbal and written communication and computer skills

Ability to organize daily work responsibilities and meet deadlines

Strong customer and team-oriented work experience and ethics

Technical competence and experience with policy/rating systems

Ability to work effectively both independently and as a team is essential

Accurate math and data entry skills

Effective problem solving and attention to detail skills are essential

Ability to communicate effectively via phone and email

Preferred

Relevant combination of education and experience may be considered in lieu of degree

Additional college and/or insurance related course study is desirable

Continuous learning, as defined by the Company's learning philosophy, is required

Certification or progress toward certification is highly preferred and encouraged

Experience with large and/or complex multi-state, multi-jurisdictional workers' compensation policies preferred

Company

Emergent Holdings

Emergent Holdings’ elite team makes lives, companies and communities better! Emergent Holdings is driven by a singular goal — improving the health and safety of our customers and our communities.

Founded in 2000

Lansing, Michigan, USA

1001-5000 employees