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Focus on the Family · 1 week ago

Cloud Media Platform Engineer 1

Colorado Springs, CO, USA

Full-time

Onsite

Mid Level

$81K/yr - $94K/yr

3+ years exp

Focus on the Family is a Christian Non-Profit Ministry headquartered in Colorado Springs, Colorado, dedicated to enriching the lives of families. The Cloud Media Platform Engineer 1 position supports ministry objectives by architecting, designing, implementing, and maintaining cloud media asset management applications and infrastructure.

FamilyNon ProfitReligion

Culture & Values

Responsibilities

Works on one or more products or projects

Implements, manages, and maintains cloud Media Asset Management applications, storage, data, and scales these as needed

Architects, manages, and administers cloud Media Asset Management applications and resources on various cloud storage platforms

Trains Video and Audio editing staff on the use of cloud Media Asset Management applications and systems

Supports Video and Audio editing staff on workflow challenges and changes

Supports customer / business requests related to Media assets

Partners with other cloud Infrastructure Engineers on architecture and design of multi-storage cloud tiers and the migration and organization of media asset data

Partners with other cloud Infrastructure Engineers on Data Protection systems and strategies

Identifies and organizes all Video and Audio media assets and works with business stakeholders on media asset data hygiene and retention

Develops and documents organizational methods and structure within the cloud Media Asset Management files systems, asset groups, and asset containers

Maintains and practices expertise in digital asset organization, metadata standards, and cataloging

Implements, manages, and maintains transcoding and A.I. Media Asset Management technologies as needed

Works with solution vendors to open and resolve trouble-tickets related to Cloud Media Asset Management applications

Maintains competency dealing with manufacturer / vendor / partner sales and support

Advises Senior leadership, when needed, on data hygiene recommendations and strategies

Monitors and maintains tight cloud storage cost-controls and automated cloud storage tiering mechanisms to maximize cost efficiency

Maintains tight relationships, strategies and collaboration with other departments and stakeholders for both Brand adherence and DAM (Digital Asset Management) solutions

Works to help align and advise strategy, metadata and integration(s) between MAM and DAM solutions

Works to implement and champion Rights Management solutions where applicable

Maintain current education on latest industry roadmaps related to the ever-evolving cloud-editing space

Expands knowledge of evolving, innovative cloud media technologies and assist with recommendations for implementation and adaptation of new technologies

Advises leadership on new technologies that can gain workflow and cost efficiencies

Maintains core knowledge on user access and IAM principals, assists in in-app user role creation and user provisioning

Documents everything so that observations turn into repeatable actions and into automated processes

Maintains, develops, and improves core editing workflow processes and advises on industry best practice

Mentors client teams, editing teams and team members as appropriate

May be part of the department leadership team, providing specialized feedback, advice, insight, and guidance to the Director as appropriate

Be a first responder on-call to provide after-hours and weekend support when necessary

Participates in on-going training activities

Perform other duties as assigned

Qualification

Cloud Media Asset ManagementDigital Asset OrganizationMetadata StandardsMedia Production ExperienceChange ManagementTranscoding TechnologiesCustomer ServiceEffective CommunicationProblem SolvingTeam CollaborationAttention to Detail

Required

Bachelor's Degree in Computer Science, Digital Media, Management Information Systems, Media Production, related field, or equivalent experience

Certified Digital Asset Manager (CDAM), related field, or equivalent experience

3-5 years of experience and knowledge digital asset organization, metadata standards, and cataloging

3-5 years of experience and knowledge in broadcasting and media production

Media Asset Management (MAM) systems

File formats & media workflows

Archiving & preservation

Attention to detail & organizational skills

Strong experience with change management processes

Strong customer service-oriented attitude

Ability to communicate effectively (verbal and written)

Ability to communicate effectively with technical members of teams within IT

Ability to effectively communicate technical issues to non-technical members of Ministry teams

Attention to detail and accuracy

Ability to adjust quickly to meet a goal and/or changing circumstances (changed work schedules, customer needs, strategic directions of the company, etc.)

Ability to manage numerous and sometimes conflicting objectives, projects, and/or activities at the same time

Strong analytical, time-management and organizational abilities

Strong ability to organize and plan work in advance, determining the most effective and/or efficient courses of action

Ability to apply logic, rational thinking, intuition, and discernment in innovative ways to analyze situations, solve problems, and make decisions

Ability to function effectively and efficiently in a team environment, as well as ability to work independently on complex issues or efforts

Ability to maintain a high degree of integrity and ethical behavior in all business activities and decisions

Excellent problem solving and troubleshooting skills

Maintain a cool and calm demeanor under pressure

Strong constituent focus and understanding that all services impact the ministry's ability to reach constituents (external customer/end user) with gospel-centric, life changing content

Ability to represent the department in a professional Christ-like manner in all dealings with our ministry customers and external partners