Motor Vehicle Administrative Clerk jobs in United States
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NEOGOV · 1 week ago

Motor Vehicle Administrative Clerk

NEOGOV is seeking a Motor Vehicle Administrative Clerk for the Gallatin County Treasurer's Office. This position is responsible for providing vehicle licensing, registration, and title services to County residents, ensuring compliance with state regulations and maintaining the integrity of vehicle records.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Verify accuracy and completeness of customer documents, including vehicle titles from all states and countries
Review and interpret supporting legal documents required for transfer of ownership, such as powers of attorney, divorce decrees, wills, trusts, business registrations, and court orders
Verify customer residency, notarizations, and authenticity of documents, including international transfers, customs paperwork, and confidential military documentation
Identify and correct document deficiencies with customers; provide guidance on obtaining required materials
Conduct background research and investigations using internal and state databases
Enter all registration and title information into the Montana Department of Justice system accurately and efficiently
Collect fees, verify amounts, issue receipts, and balance individual transactions daily
Respond to public inquiries by phone, email, and in person, providing information regarding title, registration, and licensing procedures
File and organize documents according to record retention and confidentiality standards
Perform special assignments such as license plate inventory, ordering, and reconciliation
Attend required training sessions to maintain compliance and knowledge of motor vehicle laws and processes
Represent the Gallatin County Motor Vehicle Office professionally at trainings and conferences
Provide guidance and assistance to coworkers by sharing expertise, answering questions, and resolving routine registration and licensing issues
Perform other functions as directed by supervisor, including special projects, cross-training, and filling in for other staff
Provide services during declared emergencies (e.g., earthquake, fire, flood, or similar) as required by the County

Qualification

Montana motor vehicle lawsLegal document interpretationCustomer service practicesCash handlingMicrosoft Office SuiteHandling sensitive transactionsManaging multiple prioritiesEstablishing relationshipsResolving registration issuesEffective communication

Required

High school diploma or equivalent
At least three (3) years of related clerical or administrative experience
Completion of a work-related vocational or post-secondary program and at least one (1) to two (2) years of related job experience
Knowledge of Montana motor vehicle licensing, registration, and titling laws and procedures
Knowledge of interpretation of legal documents related to vehicle ownership and transfers
Knowledge of general office operations, recordkeeping, and customer service practices
Knowledge of cash handling, reconciliation, and transaction balancing
Knowledge of Microsoft Office Suite (Word, Excel) and ability to learn specialized state systems
Skill in communicating effectively with customers, coworkers, and outside agencies, both orally and in writing
Skill in handling sensitive transactions with professionalism, accuracy, and confidentiality
Skill in managing multiple priorities and maintaining composure in high-volume or stressful environments
Skill in interpreting and applying laws, rules, and procedures to a variety of complex situations
Ability to establish and maintain cooperative relationships with the public, coworkers, and supervisors
Ability to resolve routine registration and licensing issues independently
Ability to work accurately and efficiently under deadlines
As a condition of hire, the final candidate will be required to successfully pass a criminal history check and background investigation

Benefits

Excellent Medical Health Benefits
Flexible Benefits Plan
Supplemental Medical Coverage
Life Insurance Coverage
Public Employees Retirement System
Sheriffs' Retirement System (SRS)
Supplemental Retirement Benefits
Sick Leave
Vacation Leave
Holidays
Paid Parental Leave (PPL)
Tuition Assistance
Bilingual Pay

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase