NEOGOV · 3 weeks ago
WIC Site Supervisor
Houston, TX
Full-time
Onsite
Mid, Senior Level
3+ years expHarris County Public Health is a network of over 1,100 professionals dedicated to improving health outcomes in the county. The WIC Site Supervisor oversees the operations of the WIC site, manages personnel, ensures compliance with state requirements, and provides nutrition education to clients.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs management duties by monitoring clinic staff and handling disciplinary actions, assessing facility requirements and establishing work schedules and tasks
Conducts staff orientation, training, meetings, performance appraisals, and reviews
Monitors client flow, conducts quality assurance, reviews reports, and ensures successful clinic operations by meeting specific metrics
Promotes positive customer service and resolves client complaints promptly
Maintains knowledge of Harris County Public Health (HCPH) and Texas WIC Policies and Procedures by providing income and program eligibility determination and formula and breast pump issuance
Provides nutrition and breastfeeding counseling and education in individual and group settings
Completes blood iron level check and anthropometric measurements and reviews growth charts
Conducts community outreach and provides appropriate referrals to clients needing services not provided by WIC
Qualification
Required
Bachelor's degree in nutrition sciences with 24-Semester Hours of Food & Nutrition
At least one (1) year of professional work experience in a direct supervisory capacity
At least two (2) years of experience as a Dietitian or Nutritionist
Valid Texas Driver's License
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication skills (verbal & written)
Ability to demonstrate good judgment when needed to resolve client concerns
Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
Ability to maintain confidentiality when dealing with sensitive information
Ability to identify customer needs and expectations and respond in a timely and effective manner
Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
Exceptional project management skills to manage a variety of projects simultaneously
Positively influence all levels within the organization to drive change and enable effective coordination
Ability to create strong, positive working relationships
Previous experience building and managing high performance teams
High-level of flexibility in fast-paced environments
Must be a Systems-level thinker
Proactive, self-motivated, and mission-driven
Progressive, intrapreneurial leadership style to enable systemic change
Creates strategic change within and outside the organization to meet organizational goals
Develops new insights into situations, encourages new ideas and innovations
Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
Deals effectively with pressure; remains optimistic and persistent even under adversity
Recovers quickly from setbacks
Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals
Holds self and others accountable for measurable high-quality, timely, and cost-effective results
Anticipates and meets the needs of internal and external customers
Makes well-informed, effective, and timely decisions
Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
Identifies external and internal politics that impact the work of the organization
Treats others with courtesy, sensitivity, and respect
Behaves in an honest, fair, and ethical manner and models high standards
Assesses and recognizes own strengths and weaknesses
Communicates clearly, effectively, and persuasively both orally and in writing
Writes in a clear, concise, organized, and convincing manner for the intended audience
Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program
Preferred
Bilingual in English and Spanish
At least one (1) year of experience as a Certifying Authority in a WIC Program
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-10-31
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