Sandvine (Now AppLogic Networks) · 1 month ago
VAS Engineer
Plano, Texas, United States
Full-time
Hybrid
Mid Level
$62K/yr - $76K/yr
3+ years expAppLogic Networks, the App QoE company, helps network service providers deliver the highest quality experience to consumers and enterprises. As a VAS Network Operations Engineer, you will be responsible for performing daily data center operations, monitoring and resolving potential issues in a high availability production environment while ensuring effective communication with customers and coordinating with support teams.
Cloud ComputingNetwork SecurityTelecommunications
Responsibilities
Collaborate with Customer Network Operations for deployment, maintenance, administration, and operational tasks
Diagnosed Applogic Networks equipment failures
Recommend configuration changes and assist with implementations
General services as required include installation of software maintenance updates for all Applogic Networks devices and solutions
Initiative-taking health monitoring of software/hardware issues, Daily monitoring of system health, KPIs, logs, and alarms with a sense of urgency when issues arise
Working within customers changes management and maintenance window guidelines
Analyze and troubleshoot critical Applications traffic and detect problems using essential software tools (traffic sniffers, simulators, traffic detection, MRTG, PRTG, SNMP polling, logs)
Debugging network issues using Wireshark, tcpdump, tcpreplay or similar tools
Lead the analysis/discussion with other departments to solve and prevent issues
Submitting and escalation of issues into L2 support as needed
Accountability for Case management and ensure that they are resolved
Providing consultative support and mentoring other less experienced team members
Positive contribution towards quality reviews for other colleagues and peers
Function as the liaison and advocate between customer operations personnel and Applogic Networks customer support, including the Account Management team and engineering staff
Qualification
Required
Commanding knowledge of Unix based operating systems such as Linux, Ubuntu, etc
Proven experience with programming such Python, Java, C/C++, or scripting languages such Bash
Proven experience of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools
Proven experience in virtualization technologies (VMware, KVM), deployment of OpenStack and experience with automation tools like Ansible
Excellent technical background with a strong understanding of networking (specifically IP related technologies)
Good understanding of end-to-end network call flows, as well as relevant technologies and protocols (DNS, HTTP, HTTPS, DHCP, RADIUS, DIAMETER)
Good understanding of cloud architecture (AWS, Google cloud, AWS), containers and orchestration concepts (Kubernetes, Swarm) and tools like Docker, Jenkins
Experience with SQL databases, network traffic monitoring, or firewall technologies – especially in a Telecom, ISP, or Cable Internet environment
Bachelor's degree in computer science, Engineering, or another STEM program
3+ years of experience in a technical role
Preferred
Experience of data modelling, DB administration, Vertica, SQL/PostgreSQL, ETL and/or BI in general (MicroStrategy, tableau, elastic search, Kibana, Grafana)
Good understanding in virtual concepts like: NUMA, SRIOV, PCI-Passthrough, Virtio
Good understanding of NFV particularly around MANO/ONAMP
Experience with web technologies (JavaScript, HTML5, HTTP, Angular)
Exposure to and understanding web application concepts like P2P, VoIP, WAP, MMS, RTSP
Knowledge of industry models and best practices (e.g., Scrum, ITIL etc.)
Experience with modern web applications using Ajax and REST API's will be advantageous
Good experience in Data communication industry with different operator networks for Wireline (Cable, DSL, FTTH) and/or Wireless (Satellite, Wi-Fi, LTE, GPRS-3G, CDMA-3G, WiMAX, GSM, UMTS,4G and 5G)
Good understanding of billing and charging concepts and experience with Online Charging and Policy Enforcement (OCS, PCRF, PCEF)
Hands-on experience with the installation, configuration, and/or operation of network equipment
Experience in Quality Assurance testing
Benefits
Health insurance
Annual profit sharing
Commissions for sales roles
Comprehensive benefits package
Company
Sandvine (Now AppLogic Networks)
This page will be retired on June 30. Please follow our new page @AppLogic Networks for all news and updates.:
501-1000 employees
H1B Sponsorship
Sandvine (Now AppLogic Networks) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$63MKey Investors
Canaccord Genuity GroupNewbury Ventures
2017-07-17Acquired
2017-07-05Post Ipo Equity
2016-03-16Grant· $15M
Leadership Team
Samir Marwaha
Chief Solutions Officer
Recent News
The Express Tribune
2025-09-10
Company data provided by crunchbase