Apply on Employer Site

Binson's Home Health Care · 1 day ago

Customer Service/Liaison (Monday - Friday)

Ann Arbor, MI, US

Full-time

Onsite

New Grad, Entry Level

Binson's Home Health Care is a fast-growing, family-owned health care company dedicated to improving lives. They are seeking a Hospital Liaison to coordinate Durable Medical Equipment orders, ensuring timely and accurate delivery while providing patient education and support.

E-CommerceHealth CareMedicalMedical DevicePharmaceutical

Responsibilities

Work alongside physicians, nurses, and case managers to coordinate Durable Medical Equipment (DME) orders and ensure timely delivery

Assess patient needs – Recommend the right DME solutions to support patient care

Verify insurance coverage – Confirm eligibility and obtain required authorizations before dispensing equipment

Process and fulfill orders – Ensure DME orders are entered and handled accurately from start to finish

Coordinate equipment delivery – Arrange delivery and setup at the hospital or patient’s home

Educate patients and caregivers – Provide easy-to-understand guidance on how to use and maintain their equipment

Resolve issues – Address any concerns related to equipment, delivery, or insurance with empathy and efficient

Qualification

Durable Medical Equipment (DME)Communication skillsPatient educationAdministrative tasksProblem resolution

Required

A high school diploma or equivalent

Excellent communication skills

The physical ability to sit, stand, and move comfortably throughout your shift

Benefits

Competitive pay 💰

Full benefits: Medical, Dental, Vision & Life Insurance 🏥

Paid time off + floating holiday 🌴

401(k) Retirement Savings Plan 💸

Training and growth opportunities 🚀

Company

Binson's Home Health Care

If you are looking for an opportunity to bring and put into action your exceptional skills with an industry-leading organization, we have been waiting for you to join us at Binson’s Medical Equipment & Supplies! We are a dynamic, growing, family-owned company with over 14 locations in Michigan and Florida.

Founded in 1953