General Dynamics Information Technology · 20 hours ago
Business Process Analyst
General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to various government agencies. As a Business Process Analyst, you will contribute to the strategic direction of the business by analyzing business and technical processes to support the New York State Department of Health's Medicaid Management Information System activities.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
Responsibilities
Participate in a team of business analysts and senior business analysts, some of which follow a SCRUM Agile development lifecycle and others that follow a traditional waterfall development lifecycle
Report to management on timekeeping, resource allocation, status, risks and issues associated with the business requirements team's work assignments
Collaborate with Scrum Masters, Project Managers, Development team members and testers to elicit requirements and maintain requirements traceability through the software development lifecycle
Review key development life cycle work products for consistency, completeness, clarity and credibility, which work products include business requirements documentation, data entered into requirements repository tools, reports and requirements traceability matrices
Develop and maintain internal process documentation and standard operating procedures consistent with CMMI level 3 and program standards
Maintain security and privacy associated with Personally Identifiable Information (PII) and Protected Health Information (PHI) according to program standards, policies and procedures
Maintain proficiency in business domain knowledge of the Medicaid Enterprise and the associated Federal, state and local regulations
Monitor and assess impact of regulatory changes to remain knowledgeable and advisory to the customer on their implications for Medicaid Enterprise business requirements driving system changes
Qualification
Required
Bachelor's degree or equivalent in Management Information Systems, or a related discipline
1 + years of related experience
Expert requirements elicitation skills including independent research and policy analysis, workshop facilitation, interviewing and advising senior leaders in state and local governments
Deep subject matter knowledge of State Medicaid program business processes
Broad subject matter knowledge of other Health and Human Services programs
Exposure to industry best practices across states in business process improvements and/or business process re-engineering
High attention to detail maintaining Requirements Traceability from the business requirements formulation stage through to user acceptance testing
Team player able to work well with large and small teams including a mix of senior and junior analysts, project managers, developers and testers
Expert communications and presentation skills
Utilize product management tools such as Jira, Confluence, and Microsoft 365
Experience with Atlassian's Confluence and Jira
Experience with the Microsoft Office 365 suite including Excel, SharePoint, and Visio
Preferred
Experience in either Medicaid or other Healthcare Processing Systems
Prior experience as a Business Analyst for Medicaid Management Information Systems in Design, Development, Implementation and in Operations and Maintenance program phases
Prior experience in transitioning requirements elicitation from a traditional waterfall style software development lifecycle to an agile methodology such as Scrum
Knowledge of Project Server
Familiar with IBM Engineering Workflow Management
Benefits
Comprehensive benefits and wellness packages
401K with company match
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
H1B Sponsorship
General Dynamics Information Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (32)
2024 (27)
2023 (36)
2022 (19)
2021 (18)
2020 (13)
Funding
Current Stage
Late StageRecent News
2026-01-03
2025-12-16
Business Wire
2025-11-20
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