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medmix · 5 days ago

Patient Access Representative - PRN - 11:00PM - 7:30AM Fri & Sat

Arlington, VA, USA

Full-time

Onsite

Entry Level

1+ years exp

medmix is a healthcare organization focused on patient access services, and they are seeking a Patient Access Representative to manage patient registration and address public needs. The role involves processing paperwork, maintaining medical records, and providing assistance to patients and clinical staff as needed.

Health CareManufacturingMedicalMedical Device

Responsibilities

Monitor the waiting area and address any complaints/concerns expressed by patients, family members or visitors

Notify appropriate personnel of complaints/concerns that require their attention, while proving interim solutions when necessary

Obtain accurate information from patients for registration, which includes correct name and address, phone number, insurance information, employment and signatures needed for processing

Enter all essential information into the computer and

Identification and insurance cards are photocopied and attached to the chart and ensure charts are signed for consent and initialed for correct address

Assist patients with general information such as fees and resource personnel by referring them to the social worker and/or Financial Assistance for application for Medicaid

Provide assistance to Physicians, Department Managers, and clinical staff as needed

Other duties as assigned

Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Understand and comply with Information Security and HIPAA policies and procedures at all times

Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties