Associate Software Support Engineer jobs in United States
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XiFin, Inc. · 2 days ago

Associate Software Support Engineer

XiFin, Inc. is a healthcare technology company focused on improving operational foundations for healthcare providers. The Associate Software Support Engineer will analyze software products and collaborate with cross-functional teams to enhance product features while troubleshooting and resolving support cases.

Enterprise SoftwareHealth CareHealth DiagnosticsInformation TechnologyMedical DeviceSoftware
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H1B Sponsor Likelynote

Responsibilities

Collaborate with cross-functional agile teams of software engineers, domain experts, and others to improve our product features
Monitor and resolve Support cases and provide prompt resolution and/or corrective action
Perform root cause analysis to recommend both short-term and long-term corrective and preventive action
Write database scripts to resolve data related customer reported issues
Work with the engineering department to improve quality, efficiency, testability, and maintainability of code base, and identify opportunities for process improvement, as well as involvement in implementation of identified process improvements

Qualification

JavaSQLJIRABitbucketCommunication

Required

Must have obtained a bachelor's or master's degree in computer science or other technical degree, by or within the 6 months preceding the start date of June 2026
Located in the greater San Diego area
Demonstrated knowledge of Java and SQL
Familiarity with using revision control applications (preferably JIRA and Bitbucket)

Preferred

Are a new graduate with a bachelor's or master's degree
Communicate clearly and confidently, both in writing and in conversation
Are eager to learn, ask great questions, and work with others to solve problems
Willing to collaborate across the organization to drive XiFin's business forward

Benefits

Comprehensive health benefits including medical, dental, vision, and telehealth
401(k) with company match and personalized financial coaching to support your financial future
Health Savings Account (HSA) with company contributions
Wellness incentive that rewards your preventive healthcare activities
Tuition assistance to support your further education and growth
Annual volunteer event
Flexible time off and company-paid holidays
Social and fun events to build community at our locations!

Company

XiFin, Inc.

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XiFin is a healthcare information technology company that empowers healthcare organizations to navigate an increasingly complex and evolving healthcare landscape.

H1B Sponsorship

XiFin, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (8)
2022 (6)
2021 (6)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$8M
Key Investors
Goldman SachsWindward Ventures
2025-09-03Series Unknown
2014-07-30Acquired
2006-09-11Series D· $2M

Leadership Team

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Erik Sallee
EVP and Chief Financial Officer
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Jeff Carmichael
Senior Vice President Of Engineering
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Company data provided by crunchbase