Software Guidance & Assistance, Inc. (SGA, Inc.) ยท 1 day ago
Epic Analyst (Cupid)
San Francisco, CA
Full-time
Onsite
Mid Level
$70/hr - $95/hrSoftware Guidance & Assistance, Inc. is a technology and resource solutions provider seeking a Cupid Analyst for a contract assignment with a premier healthcare client. The role involves supporting technology solutions in cardiology, analyzing workflows, and providing user training and troubleshooting for clinical application systems.
Information TechnologyStaffing Agency
Responsibilities
The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines
They work under the direction of the Team Lead and/or Manager to configure, build & install applications
They coordinate all issues that arise during the project for their application area
Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications
In depth and precise investigation and documentation of operational specifications and application functionality is required
Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation
The application analyst develops and documents internal procedures and establishes change control processes for the application
The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications
They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24)
Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure
Attention to detail is a critical skill for this position
Successful candidates enjoy helping other users learn and adopt to use of the technology solutions
Involves the design, building, testing, and implementation of clinical application systems
Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs
Works with clinicians to create or adapt written protocols
Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis
May provide customer service, troubleshooting, and maintenance
Qualification
Required
Cupid certification and a strong Cupid background (implementation as well as support)
Also required to be certified in Radiant and will help support the on-call rotation for both applications
Epic Cupid and Radiant certifications
Company
Software Guidance & Assistance, Inc. (SGA, Inc.)
SGA is the technology and resource solutions provider driven to stand out. We are a certified women-owned business.
Founded in 1981
201-500 employees
H1B Sponsorship
Software Guidance & Assistance, Inc. (SGA, Inc.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (19)
2022 (25)
2021 (41)
2020 (44)
Funding
Current Stage
Growth StageLeadership Team
Peter Taylor
CEO
Andrew Gallagher - CCWP
Senior Vice President - Strategic Partnerships
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