Nordson Industrial Coating Systems · 3 days ago
Senior Associate, Receivable and Collections
USA - Florida - St. Petersburg
Full-time
Onsite
Senior Level
5+ years expNordson Medical is a leader in the design and manufacturing of complex medical devices and components. They are seeking a Senior Associate in Receivables and Collections to ensure timely processing of orders, resolution of credit and payment disputes, and prompt collection of accounts receivable.
Machinery
Responsibilities
Reviews and approves orders for shipment when exceptions to policy occur
Customer Prepayment management
Credit hold management
Deduction management
Dispute management
Conducts credit investigations and evaluates initial and periodic review of customer lines of credit
Works with Moody’s to ensure credit limit logic is performed according to Nordson standards
Negotiates payment terms within established guidelines
Works with Avalara to keep up to date sales tax certs for customers
Ensures proper credit limits and risk categories are in place to ensure timely processing of orders
Processes credit card payments from customers
Research disputed credit card charges
Process approved accounts receivable adjustments to customer accounts
Process dunning reports
Make daily collection calls or emails
Conduct account research and analysis
Document collection related activities for assigned accounts
Interact with customers to resolve outstanding issues
Internal collaboration to resolve outstanding issues
Dispute management
Accounts Receivable month end reporting
Performs other duties as assigned
Qualification
Required
Requires High School Diploma or GED; Associate or Bachelor degree preferred
Minimum 5 years relevant experience is required with an Associate degree
Minimum 8 years relevant experience is required without a degree
Strong background in credit and collections
Preferred
Knowledge of credit reports, credit references and risk analysis
Extensive knowledge of general accounting procedures related to order management, invoicing, payment application, sales tax, accounts receivable and collections
Extensive knowledge and experience of collection practices
Professional and personable demeanor over the phone
Superior organizational, decision-making and follow-up skills
Ability to work independently with minimal supervision
Ability to adjust to flexible environment
Ability to problem solve through technical and analytical analysis
Experience in the Manufacturing industry a plus
Outstanding customer focus including attributes of empathy, compassion and service orientation
Passionate and high energy which can assist in selling future vision to customers
Strong detail orientation, with focus on data quality
Adaptability/flexibility which includes being open to change and conducting business differently
Focused on continuous learning and developing new skills
Excellent process orientation which focuses on efficiency without losing sight of customer experience
Savvy with technology which includes use of web-based platforms, case management, etc
Knowledge in use of personal computer and PC Software (Microsoft Office)
Knowledge of JD Edwards (Oracle based) software is a plus
Superior written and verbal communication skills and inter-personal skills
Benefits
Flexible work schedule
Comprehensive benefits package
Opportunities for growth and development
Company
Nordson Industrial Coating Systems
Manufacturers rely on our equipment for the precise application and curing of powder coatings, liquid paint, ambient temperature adhesives and sealants, and food and beverage container production.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase