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Carvana · 2 days ago

Network Operations Logistics Specialist

Tempe, AZ

Full-time

Onsite

Entry, Mid Level

2+ years exp

Carvana is a company that provides network operations support for auto haulers delivering cars to customers nationwide. The role involves real-time incident management, supporting logistics field teams, and collaborating with various stakeholders to minimize network disruptions.

AutomotiveAutonomous VehiclesE-Commerce

No H1B

Responsibilities

Assist in resolving real-time on road incidents moving across the Logistics Network by providing real-time incident management and support to all drivers

Serve as the first point of contact for Carvana-employed Vehicle Transporters and Advocates

Provide real-time support to Logistics field teams while maintaining route integrity and service levels

Minimize postponed deliveries through root cause analysis and continuous monitoring of exceptions

Use multiple internal systems to gather data and troubleshoot issues that may arise during transit

Locate and select vendors to drive excellent service while mitigating risks and downtime

Maximize outbound capacity to increase on-time delivery and reduce transit times

Collaborate with Vehicle Transporters, Logistics Field Leadership, Fleet Maintenance, Market Operations, and Network Planning to minimize network disruptions

Leverage strong analytical and Google Sheet skills to help organize data

Perform administrative duties including accurately documenting real-time incidents while effectively communicating incident status and resolution plan to Logistics Field Leadership