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Endeavors · 1 day ago

PROGRAM COORDINATOR

San Antonio, TX

Full-time

Hybrid

Mid Level

4+ years exp

Endeavors is a company that provides health and wellness services to various clients, including veterans and community members affected by tragic events. The Program Coordinator will support the Regional Director of Community Wellness Services in managing and implementing community wellness programs, ensuring effective service delivery and operational efficiency.

CommunitiesFamilySocial

Responsibilities

Track projects across CWS to ensure projects are on track, meeting established milestones and metrics, and risks are mitigated and/or elevated for leadership

Assist in identifying resources required to complete a project

Assist with the launching of new projects/programs for CWS, including but not limited to project management, hiring staff, developing budgets, coordinating outreach with marketing and communications, and transitioning to permanent program managers to oversee once on board

Coordination with CWS Program Managers to flag and mitigate risks, and help remove any barriers to the efficient and effective implementation of programs and projects

Assist with proposal development and reviews

Develop and implement process improvements for CWS, including standard operating procedures, workflows, etc

Review all documents (contract modifications, subcontract agreements, lease agreements, etc.) to ensure they meet standards, have been coordinated with support services (e.g., legal, facilities, etc.) and route up for leadership review and approval. Assist in adjudicating leadership questions/comments as necessary

Conduct program/project site visits as needed to ensure projects/programs are running as efficiently and effectively as possible

Coordinate with other pillars and departments external to CWS as necessary to ensure programs/projects are being implemented collaboratively across the organization

Oversee the collection of data reports regarding project operations by tracking Key Performance Indicators (KPI) for all CWS programs

Evaluate CWS program performance through Quality Assurance and implement improvements as needed

Review and monitor CWS budgets and goals and identify changes needed to stay on target

Assist in creating CWS programmatic reports for funders and senior leadership

Support the development and implementation of program specific Pathway to Care processes to connect individuals at risk of suicide to the appropriate level of care

Present at conferences, seminars, symposiums, and outreach events to inform various audiences of Endeavors CWS Programs and impacts

Collaborate with the multi-disciplinary team as needed for new project implementation and execution within CWS

Ensure calendar appointments for Program Managers and Regional Director are synchronized

Draft and/or compose correspondence, proposals, reports, and other documents on behalf of the Regional Director

Provide presentation support, including developing PowerPoint, Excel Spreadsheets, and other presentation techniques

Other duties as assigned

Demonstrate Exceptional customer service, in Everything you do, by placing clients first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

Qualification

Program managementData managementQuality AssuranceBudget managementProposal developmentCustomer servicePresentation skillsCollaborationCommunication

Required

Bachelor's degree in Community Health or Social Services

Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion

Driver's License with clear record

Must have daily use of a vehicle without prior notice

Must be available and willing to travel to various locations and with such frequency as the business need dictates

Preferred

Master's degree in Community Health or Social Services

At least four years of experience in behavioral and/or public health settings developing, implementing, and managing programs

At least four years of experience in presenting suicide prevention and intervention information to a wide audience; adults, youth, organizational staff, and special populations