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Hussmann · 2 days ago

Strategic Account Manager

Bolingbrook, IL

Full-time

Onsite

Senior Level

$71K/yr - $143K/yr

5+ years exp

Hussmann Corporation is a global leader in commercial refrigeration equipment, dedicated to enhancing operational efficiency in the food retailing industry. The Strategic Account Manager will develop relationships with decision makers for HVAC/R contracting opportunities, manage sales plans, and ensure customer retention through service agreements and project management.

Food and BeverageManufacturing

Responsibilities

You will develop relationships with the decision makers of companies for HVAC/R contracting opportunities

Listen to their needs and develop programs and/or projects to fulfill their needs

Lead business processes from conception through completion

Compile and manage sales plan for the district

Provides total account business reports and annual forecasts

Gathers and/or validates preliminary information and performs facility walk-through to determine level of opportunity

Estimates project and/or service agreements by analyzing and integrating equipment, controls, subcontractors, and services for each project

Develops preliminary project/service agreement fulfillment schedule, prepares and finalizes preliminary/final proposal

Prepares, negotiates, and reviews agreement/project scope

Ensures customer retention through the renewal of customer service agreements, quoting repairs, retrofits, replacements, and schedules routine customer visits

Presents/reviews proposal and/or contract with all buying influences negotiating scope of agreement/project

Prepares transition documents and communicates project readiness for assignment to operations team

Conducts cold calls on new and existing accounts related to new construction and remodels for supermarket refrigeration

Assists in the development of the new constructions and remodel projects

Plan, direct, or coordinate the actual distribution or movement of a project/service to the customer by communicating with store managers, maintenance personnel, and other customer personnel as needed, while coordinating fulfillment activities with respective Area Service Managers, Technicians, Strategic Account Managers, Service Sales Account Managers, and Project Administrators Additional responsibilities as assigned