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Omni Hotels & Resorts · 1 day ago

Host/Hostess |Zen| FT

Orlando, FL

Full-time

Onsite

New Grad, Entry Level

Omni Hotels & Resorts is a premier golf, meeting, and leisure retreat located in Orlando. They are seeking a Host/Hostess responsible for managing the dining sections, greeting guests, and ensuring a pleasant dining experience while maintaining cleanliness and organization in the restaurant.

ConsultingEventsFood and BeverageHospitalityResorts

Responsibilities

Greet guests in a friendly and professional manner

Seat guests at appropriate tables as per the seating chart

Provide guests with menus

Organize and prepare reservations

Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests

Answers telephones with enthusiasm and in a professional manner at all times

Ensure restaurant is set to proper lighting upon opening

Communicate with all guests to ensure quality satisfaction with food and beverage service

Clean and reset tables as required

Communicate with management, kitchen staff, and serving staff to ensure effective customer flow

With assistance from the management team plan parties and special events

Performs additional responsibilities although not detailed, as requested by a manager

Follows daily checklists and side work. Set-ups, stocks and breakdown of service and dining room following procedures. Completes all assigned cleaning duties. Complies with direction and instruction from the management team

Contributes to a professional workplace that maximizes employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff

Attends staff meetings to receive information and direction

Qualification

FoodBeverage knowledgeCommunication skillsHospitality experienceProblem solving abilitiesTIPS CertificationOutgoing personalityUnderstanding instructionsTeam orientedWork under pressure