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NEOGOV · 3 days ago

Adult Protective Services Program Specialist (Social Services Specialist III)

Denver Metro, CO

Full-time

Hybrid

Senior Level

$59K/yr - $94K/yr

6+ years exp

NEOGOV is part of the State of Colorado, and they are seeking an Adult Protective Services Program Specialist to oversee the APS program. The role involves providing training, technical assistance, and compliance monitoring for county APS staff, as well as developing training curricula and participating in external task forces.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Participates in coordination, development, and provision of training and written instructions materials to county APS staff, other professional agencies, and community groups

Provides technical assistance and consultation to county staff

Monitors program requirement compliance

Recommends and writes, legislative, rule, policy, and other types of changes and provides analysis of same

Participates on external task forces, committees, or workgroups

Respond to questions and requests from county staff and community professionals related to program processes and implementation; provides technical assistance and consultation on complex issues related to adult protection

Establishes standards for prompt reply to county personnel and develops tools to measure effectiveness

Analyzes nature of questions and requests from county staff and others to assist with development of communications, development of training curricula, and identification of issues to refer to management, and documentation of trends and patterns

Monitors county program compliance with APS statutory and regulatory requirements as it relates to quality casework; provides assistance to county APS staff to ensure improved casework; conducts on-site or off-site program assessments and evaluations and recommends actions to address issues, up to and including corrective action

Determines statewide needs for APS caseworker training, develops and delivers curriculum, including training for county APS staff and other professional groups and community stakeholders working with at-risk adults

Training is developed in various mediums, including but not limited to: classroom, meetings, webinar, computer-based, manual, self-directed, fact sheets, brochures, and position papers

Participates in the evaluation of training through evaluation tools or surveys and revises curriculum as needed

May assist with coordination of contracts with training sites to which the Department will be fiscally and legally responsible

Assists in selection of training speakers by researching experts’ credentials to ensure they are aligned with training needs

Implements processes related to holding training events

Provides input in training design and delivery

Creates and updates training curriculum at the direction of the manager or designee and provides input into curriculum developed by others to assist with continuous quality improvement of training offerings

Training may require intra-state travel

Prepares written reports and does verbal presentations

Works with professional groups that also work with at-risk adults to develop collaborative relationships to ensure the best protections for vulnerable adults

Provides training and technical assistance in development and maintenance of statutorily required APS multidisciplinary teams

Qualification

Adult Protective ServicesCurriculum developmentTechnical assistanceData system proficiencyCommunication skillsCustomer serviceStakeholder engagementTime management

Required

Requires at least two years' experience working with at-risk adults as a case manager, APS caseworker, or other closely related position

Requires at least two years' experience working with a complex data system

Six (6) years of relevant experience in an occupation related to the work assigned to this position

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years

This position requires State of Colorado residency at the time of application and residency within the state throughout the duration of employment in this position

Position must be able to travel in and out of state

Preferred

Experience in the Colorado APS program, other Adult Protective Services Programs, and/or other similar government-regulated work

Experience in curriculum development and delivery utilizing multiple training modalities

Experience and proficiency with technology such as Google Workspace (including Google Forms, Sheets, and Docs), Microsoft Office Tools, Zoom, and Salesforce or other electronic case management systems

Excellent verbal and written communication skills

Excellent time management skills and attention to detail

Experience interpreting regulations, statute, and policies

Excellent customer service and stakeholder engagement skills