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Carnegie Mellon University · 1 day ago

Manager, Payroll Services - Finance Division

Pittsburgh, PA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Carnegie Mellon University is a private, global research university renowned for its innovative education and research. The Payroll Manager will lead a team in transforming payroll operations, ensuring compliance and accuracy while managing day-to-day payroll processes for staff, faculty, and students across various locations.

EducationHigher EducationUniversities

Growth Opportunities

No H1B

Responsibilities

Identify opportunities to streamline processes, reduce risk, and improve efficiency and accuracy across payroll operations

Maintain and manage master payroll policies, procedures, and process documentation to ensure accuracy and regulatory alignment

Lead, supervise, and coach payroll staff by managing workload distribution, providing performance feedback, supporting professional development, and fostering a collaborative, accountable, service-focused team culture that promotes continuous learning and growth

Direct and manage activities associated with year-end processing, including the preparation, review, and distribution of W-2 forms

Ensure accuracy of tax calculations and withholdings, support the timely filing of federal, state, and local payroll taxes, and manage all payroll tax–related responsibilities, including compliance reviews, audit support, troubleshooting discrepancies, and coordinating with internal stakeholders and external agencies

Monitor payroll processing metrics and daily performance reports to identify issues, ensure quality, and take corrective action when needed

Oversee payroll reconciliation, recordkeeping, and validation of payroll deductions, including benefits, retirement, insurance, and garnishments

Manage and direct daily payroll operations to ensure accurate and timely processing of domestic and international, multi-state payrolls for faculty, staff, and students

Provide guidance on high risk, internally escalated payroll issues and discrepancies (e.g. union, expat, and other special pay situations)

Perform additional tasks as assigned; other tasks include, but are not limited to: conduct analytical research, support the development of key performance indicators, and contribute to future project planning and operational initiatives

Design, develop, and facilitate training programs for payroll staff and other personnel on payroll procedures, system functionality, and related policies

Participate in or lead process redesign projects, workflow improvements, and system enhancements in collaboration with HR, Finance, and IT partners and coordinate payroll technology enhancements to ensure systems support compliant, accurate, and efficient payroll processing

Qualification

Payroll ManagementGlobal Payroll PracticesCPP CertificationProcess ImprovementCompliance ManagementCoachingAnalytical ResearchTraining DevelopmentLeadership SkillsMentoring