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NYS Office of Information Technology Services · 5 days ago

Information Technology Specialist 2 - Hourly - 9936

Albany, NY

Full-time

Onsite

Entry, Mid Level

$32/hr - $32/hr

1+ years exp

The NYS Office of Information Technology Services is seeking an Information Technology Specialist 2 to support x86 Linux Server environments. This role involves installing, configuring, and maintaining Linux operating systems for various state agencies, as well as troubleshooting and ensuring system stability and security.

Cyber SecurityGovernmentInformation TechnologyIT Infrastructure

No H1B

U.S. Citizen Only

Responsibilities

Under the direction of an ITS3 (G23) within the Data Center Services (DCS) Linux Unit, the Information Technology Specialist 2 will support x86 Linux Server environments at centralized data center locations and at field offices throughout NYS

As a Linux Server Administrator you will be required to install, configure, and maintain Linux operating systems for several state agencies. This role includes server-side functions and troubleshooting activities that support business-critical applications and activity. Linux administrators manage user access and monitoring system stability and security through daily access and use. Troubleshoot issues by examining server log data and reviewing network statistics, as well as installing server-side agent software, such as Commvault, Zabbix, Splunk, Stealth, VMware Tools, etc

Linux Management of Red Hat Enterprise Linux (RHEL) Server versions 8 and 9 involves configuration of network and storage settings. Candidate will be required to work with the enterprise server application and/or database team(s) to assist in installation and configuration of their software

Linux systems and servers may require a high level of risk assessment and customer support. Because Linux is an open-source operating system, administrators generally communicate and work with other developers to develop and implement systems extensions. This position will require the candidate to work closely with the Chief Information Security Office (CISO) to identify and address vulnerabilities within a server

Linux administrators also perform regular maintenance and troubleshooting on the server-side. This aspect of the role requires Linux administrators to review and report error logs and work on solutions. Often, Linux administrators must work directly with the system source code to make the necessary changes to ensure reliable performance and then integrate all amendments into the system as a whole

Manage and process requests, incidents, problem, and change requests via the Service Now\ITSM system. Responsibilities include completing work associated with request tasks, submitting change requests for scheduled off-hours tasks, and resolving incidents assigned to DCS LINUX. Provide detailed updates in work notes in accordance with incident severity and service level objectives

Participate in On Call rotation with Primary responsibilities. These responsibilities include taking calls from Service desk after business hours (7 pm – 7 am) to remotely administer systems to resolve P1 or P2 incidents while on-call and contact vendor support if/when needed

Qualification

Linux Server AdministrationRed Hat Enterprise LinuxServer-side troubleshootingService Now ITSMCybersecurityNetwork managementIT customer supportTechnical writingProject management

Required

a bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science

a bachelor's or higher-level degree in any field AND one year of experience in information technology

60 semester credit hours including or supplemented by 15 semester credit hours in computer science AND one year of experience in information technology

two years of experience in information technology

Experience in information technology includes experience in one or more of the following computer-related areas: artificial intelligence; automation; business/systems analysis; cloud computing; computer installation; diagnosis and repair; computer programming; cybersecurity/information assurance; data analytics; database administration, design and management; design and development of geographic information systems; design and development of computer aided drafting applications; digital forensics; informatics; information technology; IT customer support and training; interactive user experience (UX); internet/intranet development, design, and maintenance; knowledge management; network management; program design; program testing; project management; server management; storage management; systems management; technical writing; telecommunications; virtual technology

Preferred

Some positions may require fingerprinting

Some positions may require up to 25% travel and/or lifting up to 50 lbs

Benefits

Thirteen (13) paid holidays annually

Up to Thirteen (13) days of paid vacation leave annually

Up to Five (5) days of paid personal leave annually

Up to Thirteen (13) days of paid sick leave annually for PEF.

Up to three (3) days of professional leave annually to participate in professional development

Eligible employees and dependents can pick from a variety of affordable health insurance programs

Family dental and vision benefits at no additional cost

New York State Employees’ Retirement System (ERS) Membership

NYS Deferred Compensation

Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds

Public Service Loan Forgiveness (PSLF)

And many more.

Company

NYS Office of Information Technology Services

New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.

Founded in 2012

Albany, New York, USA

5001-10000 employees