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Zwiesel Fortessa Americas LLC · 1 week ago

Quality and Compliance Coordinator

Winchester, VA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Zwiesel Fortessa Americas LLC is a leading global tableware company that designs and markets high-quality tableware. They are seeking a full-time Quality and Compliance Coordinator to ensure that products, processes, and suppliers meet internal quality standards and regulatory requirements while supporting quality assurance activities and continuous improvement initiatives.

HospitalityManufacturing

Responsibilities

Ensure products, processes, and suppliers meet internal quality standards and applicable regulatory requirements

Maintain and support company quality and compliance programs, procedures, and documentation

Monitor product compliance with customer, legal, and safety specifications

Coordinate internal and supplier quality audits; support external audits and inspections

Track audit findings, corrective actions, and close-out timelines

Investigate quality issues, non-conformances, and complaints; support root cause analysis and CAPA activities

Maintain quality records, SOPs, certifications, test reports, and document version control

Collect, review, and track supplier compliance documentation and quality performance metrics

Coordinate product testing with internal teams and third-party laboratories

Support new product introductions (NPI), including compliance validation and sample reviews

Analyze quality data and trends; prepare reports for leadership

Track vendor credits related to quality issues

Support quality training, continuous improvement, and compliance awareness initiatives

Serve as a liaison between operations, suppliers, and leadership on quality and compliance matters

Qualification

Quality assuranceCompliance programsDocument controlMicrosoft ExcelISO 9001Analytical skillsOrganizational skillsCommunicationCross-functional coordination

Required

Associate's Degree in Quality, Supply Chain, Business, or related field OR equivalent experience

2–5+ years of experience in quality assurance, compliance, or operations

Proficient in Microsoft Excel, Word, and reporting tools

Strong organizational and analytical skills

Excellent communication and cross-functional coordination abilities

Preferred

Experience with audits, CAPA, and document control

Experience in manufacturing, warehousing, distribution, or regulated product environments

Familiarity with ISO 9001, FDA, CPSIA, Prop 65, or food contact compliance

Experience working with overseas suppliers and factories

Benefits

Medical, dental, and vision

401(k) plan with a company match

Short-term and long-term disability – 100% paid by the company

Vacation/Paid Time Off, starting with 4 weeks per year

Paid company holidays

Annual wellness stipend

Employee purchase discount

Company

Zwiesel Fortessa Americas LLC

Zwiesel Fortessa is a leader in high-quality tableware solutions throughout the Americas, committed to elevating ordinary moments into extraordinary experiences.

Founded in 1993

Ashburn, Virginia, USA

51-200 employees