Accardi Foods, Inc. · 4 days ago
Customer Service Consultant
Medford, MA
Full-time
Onsite
New Grad, Entry LevelAccardi Foods, Inc. is a fourth generation family-owned business committed to providing the highest quality products. They are seeking a dedicated Customer Service Consultant to address customer inquiries, provide exceptional support, and ensure an outstanding customer experience.
Food and BeverageFood DeliveryGrocery
Hiring Manager
Cosmo D. Nicastro III
Responsibilities
Address customer inquiries
Provide exceptional support
Ensure an outstanding customer experience
Managing order processing
Resolving concerns efficiently
Maintaining accurate customer records
Building meaningful relationships with clients
Qualification
Required
Strong Interpersonal Skills with a focus on communication and relationship-building
Proven abilities in Customer Service, Customer Experience, and Customer Support
Capability to ensure Customer Satisfaction through effective problem-solving and responsiveness
Excellent organizational and multitasking skills
Ability to work both independently and collaboratively in a dynamic, hybrid work environment
Preferred
Proficiency in using customer relationship management (CRM) systems or similar software is a plus
Prior experience in customer-facing roles, preferably in a food distribution or related industry, is advantageous
Company
Accardi Foods, Inc.
Our family business was built on a simple vision…provide the best products from innovative vendors, exceptional customer service and the desire to be a partner to our customers.
Founded in 1972
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase