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Chicago Bulls · 2 days ago

Data Analyst

Chicago, IL

Full-time

Onsite

Entry Level

$60K/yr - $70K/yr

1+ years exp

The Chicago Bulls are seeking a Data Analyst to join their Business Strategy and Analytics Department. The role focuses on managing the CRM system, providing actionable insights, and collaborating with business stakeholders to drive data-driven decision-making.

SportsSports Leagues and Teams

Responsibilities

Manage the day-to-day operations of our CRM system (Microsoft Dynamics) and key integrations

Partner closely with Ticket Sales & Service teams and other departments to design and implement strategic solutions, including data models and BI dashboards, that drive business performance and inform critical decisions

Build and standardize SQL queries, data models, and reporting templates that enable team members to quickly extract insights and maintain consistent metrics across departments

Continuously optimize CRM configuration based on evolving business requirements and end-user feedback, implementing enhancements that improve system usability and adoption

Identify, research, and implement new tools, workflow automations, and system integration opportunities to eliminate manual processes and increase operational efficiency

Establish and enforce data governance standards, including validation rules, naming conventions, and data entry protocols to ensure accuracy, integrity, and completeness across all systems

Champion CRM and analytics adoption across the organization by providing training, documentation, and ongoing support to strengthen data-driven culture

Qualification

SQLData visualizationCRM platformsMicrosoft ExcelMicrosoft PowerPointAnalytical skillsBusiness literacyEntrepreneurial spiritInterpersonal skillsProblem-solvingAttention to detail