Pinnacle Fertility ยท 1 day ago
Patient Experience Coordinator
Westerville, OH
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $20/hr
0+ years expPinnacle Fertility is a leader in physician-centric fertility care, supporting over 25 high-performing fertility clinics nationwide. The Patient Experience Coordinator plays an essential role in ensuring a seamless experience for fertility patients by providing administrative and scheduling support while collaborating with a multidisciplinary team.
Health Care
Responsibilities
Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments
Answer and manage incoming calls, schedule appointments, and provide support to clinical staff
Maintain accurate patient records, process billing information, and collect copays
Ensure the reception area is clean, organized, and welcoming for all visitors
Assist with additional projects and administrative duties as assigned
Qualification
Required
High school diploma or equivalent required
6+ months of experience in a medical office, patient services, or related role
Strong communication, organizational, and multitasking skills
Proficiency with electronic medical records (EMR) and basic computer skills
Basic insurance knowledge in a healthcare setting
Benefits
Comprehensive healthcare
Dental
Life
And vision insurance
Generous paid time off (PTO)
Paid holidays
Retirement savings program
Company
Pinnacle Fertility
Pinnacle Fertility is a physician-centric fertility care platform.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Beth Zoneraich
Chief Executive Officer
Danielle Kaczmarek-Birk
Assistant CBO Manager
Recent News
2025-12-05
Morningstar.com
2025-11-14
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