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ETA hand2mind · 2 days ago

D365 Business Analyst, Sales & CE

Learning Resources, Vernon Hills, IL, US

Full-time

Hybrid

Mid Level

$110K/yr - $140K/yr

ETA hand2mind is a family of companies dedicated to creating educational products and toys. They are seeking a self-motivated D365 Business Analyst to drive strategic initiatives and deliver insights for their Sales organization, collaborating with cross-functional teams to implement changes that create measurable business value.

E-LearningEdTechEducationPublishing

Responsibilities

Implement Structured Line Review & Promo Planning Workflows

Strengthen Day-to-Day CE & F&O Support and Integrations

Build a Centralized Retailer Hub in CE

Enhance Sales Meeting Intelligence & Pipeline Hygiene

Qualification

MS Dynamics 365 CEMS ExcelTroubleshooting PrinciplesTechnical DocumentationInterpersonal SkillsPresentation SkillsSelf-motivated

Required

A college diploma or university degree in the field of computer science, or equivalent experience in information systems is required

In-depth, hands-on knowledge and experience with enterprise and desktop applications, including MS Dynamics 365 Customer Engagement, MS Excel, MS Word

Highly self-motivated and directed

Excellent written, oral, interpersonal, and presentational skills

Able to develop and interpret technical documentation

Flexible to work weekends and extended periods of time as required

Proven experience with troubleshooting principles, methodologies, and issue-resolution techniques

Good understanding of the organization's goals and objectives