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Illinois Bone & Joint Institute · 1 day ago

Epic Analyst (PB Certified)

Greater Chicago Area

Full-time

Hybrid

Mid Level

$73K/yr - $109K/yr

Illinois Bone & Joint Institute is seeking an Epic Analyst to implement and support software applications in line with their standards. The role involves collaborating with other analysts, managing complex projects, and addressing user needs while ensuring quality assurance and system improvements.

Health CareMedicalTherapeutics

Responsibilities

Support and maintain assigned services and systems

Works with team to monitor, analyze and plan upgrades

Monitors the patient issue queue and resolves issues

Analyzes and provides recommendations relating to application build and functionality of systems

Build and support implementation of: Questionnaires,Direct Scheduling, Open Scheduling, Ticket Scheduling, etc

Support analysts in build for Welcome and On My Way

Adheres to and enhances quality assurance standards, systems development and delivery methodologies

Demonstrates diagnostic skills and expertise to assist with problem determination and solutions

Assists with projects in the planning, design, development, testing, and implementation of application software code

Focuses on EPIC team success and promotes collaborative efforts with others

Responds thoroughly and promptly to patient and end user needs and follows those issues through to closure

Qualification

PB CertificationProcess ImprovementHealthcare ExperienceAnalytical SkillsTechnical CommandPublic Speaking

Required

Bachelor's degree in Information Technology or Healthcare field with related training. A combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job

PB (Professional Billing) Certification

Experience with process improvements

Experience working in an healthcare ambulatory setting desirable

Experience implementing industry best practices to drive optimized operations

Excellent proven analytical skills

Strong technical command of common office tools (e.g. Microsoft office suite, departmental applications)

Comfortable speaking in larger groups on workflow details