Rehrig Pacific Company · 1 day ago
Logistics Analyst/Customer Service
United States
Full-time
Remote
Entry, Mid Level
$63K/yr - $63K/yrRehrig Pacific Company is seeking a Logistics Analyst to coordinate, administer, and analyze day-to-day operations of their wooden pallet brokerage and direct sales operations. The role involves providing exceptional customer service, accurate administration, and continuous improvement through analytics.
AgricultureManufacturingRecycling
Responsibilities
Coordinate scheduling and execution of deliveries and trailer swaps with our customers. This could be within RSO locations or through a third-party pallet company
Ensure a high level of customer service through consistent and timely communication with customers and both internal and external supply resources
Collaborate with Pallet Logistics Manager to address any customer or vendor concerns
Develop close working relationship with Rehrig Freight Services and gain a clear understanding of freight arranged pallet deliveries
Establish and maintain strong working relationships with our customers and suppliers
Assist in acquiring and setting up new customer and vendor accounts
Work with pallet vendors nationally to negotiate pricing to service accounts
Create accurate sales and purchase orders with Rehrig Pacific’s ERP System, JD Edwards (JDE)
See all sales and purchase orders through to completion by confirming and receiving orders in JDE
Regularly gather load data pertaining to whitewood core activities from recycling partners, and accurately generate sales and purchase orders within JD Edwards
Collaborate with Accounting department to research and resolve any customer or vendor billing issues
Evaluate customer and vendor pricing on a quarterly basis to ensure pricing is competitive with the pallet market
Generate reports through our ERP system and Microsoft Excel to help evaluate profitability, forecasting, and data integrity
Develop recommendations for continuous improvement (process, systems, reporting)
Create, review, and distribute monthly activity reports to customers and management
Qualification
Required
Bachelor's degree in business administration or a closely related field of study. Minimum two-year associates degree
Basic to Intermediate Microsoft Excel knowledge required
Drives results and have excellent customer focus
Excellent communicator (verbal & written) with an ability to summarize and communicate information clearly and timely
Willingness and ability to travel, however travel will be very limited (<5%)
Preferred
Professional experience in business-to-business customer service preferred
Experience with JD Edwards or equivalent ERP system highly preferred but not required
Previous experience in pallets, logistics or transportation would be beneficial, however not a requirement
Company
Rehrig Pacific Company
Rehrig Pacific Company manufactures plastic pallets and containers.
Founded in 1913
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
W
Will Rehrig
Chief Executive Officer
Recent News
2025-08-19
Company data provided by crunchbase