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Siemens Energy · 1 week ago

Technical Clarification Specialist

Orlando, FL

Full-time

Onsite

Senior Level

5+ years exp

Siemens Energy is a leading energy technology company committed to sustainable and reliable energy solutions. The Technical Clarification Specialist will support the Large Gas Turbine, Steam Turbine, and Generator Service Business by providing technical clarifications for spare parts, enhancing data quality, and collaborating with global teams to meet critical parts demands.

EnergyEnergy StorageIndustrialIndustrial AutomationOil and GasPower GridRenewable Energy

No H1B

Responsibilities

Provide technical clarification of spare parts and spare parts lists across all product types (GT, ST, GN, AUX) to support our Service Business parts quoting, ordering, and logistics processes, proactively focusing on improving SE’s response time to customers

Identify correct orderable parts, find alternatives, locate material master numbers, and assist with material master data updates

Support/drive critical/short-term outage demands from site (trouble shooting)

Ensure sustainable data quality by capturing knowledge and updating systems of record

Collaborate with colleagues and teams across SE such as Sales, Project Management, Engineering, and Procurement teams to resolve details and expedite processes

Analyze requests for potential improvements and drive process changes and/or automation projects to realize improvements, including to departmental improvement processes, support cultural transformation, and drive adoption of new ways of working within diverse teams

Qualification

Mechanical EngineeringService EngineeringSAP PD2Technical Data ManagementEnglishCollaboration SkillsMS Office 365SnowflakeTableauAlteryxGerman ProficiencyProblem SolvingOrganizational SkillsCommunication Skills

Required

Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field (preferred), or equivalent experience in a similar role (e.g., Field Service Engineer, Commissioning Engineer)

Minimum 5+ years of experience in product design, service engineering, or order management. Candidates with additional experience may qualify for a higher level

You are proactive problem solver with an organized approach, who demonstrates initiative, asks questions, and communicates ideas clearly to support team objectives

Proficiency in English, with the ability to effectively convey ideas through writing and speaking

Proven experience managing technical data sources, such as material masters, supersedure logic, bill of materials, configuration structures, and drawings, with proficiency in IT tools like SAP PD2, PCM, and MS Office 365

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization